Manager Customer Service
Resume:
SARAH E. DE LA GARZA
***** ***** ***** *****, ***** Rouge, LA 70817 225-***-****
ablkp5@r.postjobfree.com
OBJECTIVE
To acquire a full-time position utilizing my extensive experience in
management, office administration and the knowledge gained through my
criminal justice education.
EDUCATION
Schools
University of Phoenix, Bachelor of Science in Criminal Justice
Administration, 2010
Louisiana State University, Baton Rouge, LA
St. Joseph's Academy High School, Baton Rouge, LA, 1999
Scholarships
2 Huntsman Polymer Grants, TOPS 4-Year Scholarship
Languages
Spanish, Conversational
Computer
MS PowerPoint, MS Outlook, MS Excel, MS Word, Internet, Typing: 75 wpm
EXPERIENCE
MANAGEMENT/ PARTY COORDINATOR, Build-A-Bear Workshop, Baton Rouge, LA (2008
- 2010)
Worked in team management with three other managers, Coordinated and
Scheduled birthday parties for guests, Trained employees, Implemented good
work ethics to staff, Supplied excellent customer service to all visitors,
Managed a team of eight, Participated in ongoing safety and management
training.
INSIDE SALES/OFFICE ASSISTANT, Creative Spaces, Baton Rouge, LA (2006 -
2008)
Responded to customer emails and phone calls, Processed orders, Greeted
guests, Faxed,copied and maintained 100+ vendor files, Handled factory drop-
shipping, Expedited stock orders from our factories, Fielded accounts
payable phone calls, Managed inventory levels, Wrote on-hand stock purchase
orders, Resupplied warehouse stock using Volusion software.
Creative Spaces reorganized from traditional retail sales to serving only
Internet sales and customer online orders via warehouse.
NANNY, Private Residence, Baton Rouge, LA (2002-2006)
Managed busy five-person household, Instilled critical values, Assisted
children in every aspect, Supervised, Disciplined and Educated three
children ages one to twelve.
CLERICAL ASSISTANT/TEACHER ASST, Early Intervention Program/Association for
Retarded Citizens, Baton Rouge, LA (2001 - 2002)
Answered multiple-line phones, while recording phone messages for 40
employees, faxed, copied and organized client files, distributed mail.
Worked alongside teacher in classroom of 10+ mentally and physically
disabled children. Assisted in physical therapy sessions, Supervised
children at work and play.
References:
Scott Riggs
District Manager of Houston/South Louisiana, Build A Bear Workshop
Known 2 years
John Caston
Manager, Build A Bear Workshop
Known 2 years
Brian Boiteaux
Assistant Manager, Build A Bear Workshop
Known 15 years
Ann Bernard
Former Manager, Creative Spaces
Known 4 years
Donna Brian
Neighbor
Known 20 years
Contact this candidate