Sales Years Experience

Jason Sandoval

**** ******* ****

Austin, TX ****7

Tel# 505-***-**** cell

************@*****.***

Dear Sir or Madam,

I’m looking forward to being part of a company that will allow me to use my skills and

abilities from the Hotel.

I strive in being a team player; I’m skilled in communicating with a lot of different

managers and departments on a daily basis always utilizing my exceptional customer

service skills, my attention to detail, and accurate follow-up. I am used to working with

many off site clients, vendors and meeting planners; I also enjoy trying to up sell the

hotels amenities to guests to increase daily revenues. I have a very positive and outgoing

attitude towards training and motivating my fellow co-workers as well as finding new

ways to communicate and work with all departments.

I have been in the hotel business for 18 years I have in-depth knowledge of working in

many different departments including front office operations, reservations, housekeeping,

and sales, and I can easily help out in a different department if needed. I am currently

pursuing the option of taking online college classes in my free time to achieve my goal of

having an associate’s degree in sales and marketing or hospitality tourism management. I

am looking forward to sharing my experience within your company. I have worked over

12 years for an international hotel in Germany and I speak fluent German. I am a fast

learner and require minimal training I look forward to the opportunity of meeting you and

hopefully working with you.

Regards,

Jason Sandoval CHS

Jason Sandoval

8600 Cureton Cove

Austin, Texas 78747

505-***-**** cell

************@*****.***

Profile:

My Objective is to work hard towards the opportunity to grow and advance within your

company to reach my career goals

I am a Certified Hospitality Supervisor

Have worked at 4 star hotels as well as AAA 3 Diamond Hotels

Fluent in German, 12 years experience with international guests

Work Experience:

Reservation Supervisor/Group Rooms Coordinator at Embassy Suites Hotel & Spa, San

Marcos, TX a John Q. Hammons Hotel, (October 2008 – July 2010)

• Manage all aspects of the reservation team daily tasks, handle all reservation

requests from sales team and main contact for our off site reservation desk

• Provide training of systems and procedures to my staff + all front desk associates

• Create daily Forecast for all Managers, manage hotels available room inventory

• Supervise correct process on No-shows, cancellations, and Group Bills

• Responsible for communicating with multiple departments, and attending daily

and weekly management meetings

• Resolve daily challenges, Motivate staff, provide Team building and set Goals for

staff to accomplish

• Trained on the following Hilton hotel systems ONQ, Res-Max, FMS, RMS, R

and I, Hilton net, JQH email, basic Delphi

• Part of the Pre Opening Team

Group Rooms Coordinator at Embassy Suites Hotel and Spa Albuquerque, NM a John Q.

Hammons Hotel (October 2005-October 2008)

• In-house contact for all groups on property

• Create group room blocks and manage inventory

• Responsible for group master bill accuracy and final billing

• Handle all VIP reservations, rooming lists and corporate accounts

• Book reservations for 12 sales managers and GM as well as local contacts

12 years on staff at Munich Airport Marriott Hotel in Germany. (May 1992- Dec 2004)

Contact this candidate