Customer Service Sales
Resume:
John Franklin Taylor
***** ******* **** *** *** 775-***-****
Raleigh, NC 27613
ablkn7@r.postjobfree.com
Professional Profile: A dynamic, career-driven professional with few years
of recognition for delivering continued quality service, improved
productivity and increased profitability. A visionary leader with ability
to build cohesive teams, maximize growth and contribute corporate goals and
objectives.
Objective: My goal is to obtain a position in a growth-oriented
organization, and contribute my attributes to the company.
Education:
Lloyd C. Bird High School
September 1999-June 2003
Ohio University
August 2003-June 2004
Degree: Sport Industry
Elon University
August 2004-January 2005
Degree: Sport Management
Brevard College
August 2007-July 2010
Degree: B.S. Integrated Studies with emphasis in Exercise Science and
Business
Professional Experience:
American Eagle Outfitters
Crabtree Valley Mall
Raleigh, Nc 27612
Dates: 7/30/2020-
Position: Sales Associate
. Provide assistance to customers by answering merchandise-related
questions
. Meet individual sales goals established by store management every day
. Communicate to store management any customer needs or concerns
. Assist in merchandise and display changes as directed by store
management
. Promote AE programs to all customers
Dicks Sporting Goods
9204 Stony Point Parkway
Richmond, Va 23235
Dates: 03/2007-8/2007
Position: Sales Associate (Fitness Department)
. Implemented the merchandise presentation standards and signage of the
fitness department to meet Company standards and maximize profits.
. Supported Company standards of selling and customer service.
. Provided an exemplary customer experience by being a friendly,
available, customer focused, excited team member
. Consistently promoted company programs
Document Technologies
600 East Main Street
Richmond, VA 23219
Dates: 12/2004-12/2005
Position: Customer Service Representative
. Provide mail, distribution, copy, printing, hospitality, reception,
file, or other services defined or outlined in service agreement with
client
. Provide support for miscellaneous requests and flex services
. Maintained a positive team-player mentality
. Deliver on service commitments in a timely and accurate manner
. Invest proper effort to deliver highest quality work and service
. Comply with company standards of operations as set forth in the
contract agreement, the site operations manual, and the employee
handbook
Computer Skills: Internet/Web fundamentals, Database Applications, Computer
Ethic, Project Management, Desktop Support, Advance Spreadsheet, Word
2003/2007/vista, Excel and Power Point.
Attributes: Dependable, Responsible, Loyal, Able to take criticism,
Accountable, Honest, Positive attitude, Willingness to work, Team player,
Takes direction, Great accuracy, Great interpersonal skills, Adaptable
Other: Four year letter winner in football. One at Ohio University, one at
Elon University, two at Brevard College. Virginia high school state player
of the year in 2003. First team all southern conference at Elon University
also elected to all region team. Second team all conference at Brevard
College.
Contact this candidate