Jennifer Houston

**** ***** ****** ** ( Canton, Ohio 44709330-***-**** (

ablkm3@r.postjobfree.com

Employment Objective

To secure a permanent, full time position in a customer service environment

where I will utilize my degree in Business Management, learn new skills,

and contribute to the advancement and success of your company.

Skills and Qualifications

. 15+ years customer service experience

. Contributed to profitability by providing exceptional service, evidenced

by high number of regular patrons

. Maintained a cash bank/drawer exceeding $1000 a shift

. Instrumental in creation and execution of restaurant promotions

. Trained and educated new hires

. Consistently exceeded sales goals by effectively managing sections and

multi-tasking.

. Efficient in sorting out all service and product related complaints

quickly

. Resourceful team player who excels at building trusting relationships

with customers and colleagues

. Highly motivated self-starter who takes initiative with minimal

supervision.

. Personable professional whose strengths include cultural sensitivity and

an ability to build rapport with a diverse workforce

. Excellent prioritization abilities developed through balancing academic

and employment objectives throughout college career

. Exceptional communication skills both oral and written

. Knowledge of Microsoft Office

Education

Bachelor of Arts in Business Administration awarded from Kent State

University, December 2006

Major: Business Management

Cumulative GPA: 3.2

Work Experience

Bartender, Jerzees All American Bar and Grille

July 2010-Present

Bartender, 91 Wood Fired Oven, Canton, Ohio

December 2007- June 2009

Server/Bartender, Panchos Southwestern Grille, Canton, Ohio

August 2006- July 2007

Bartender, Max N Erma's, Canton, Ohio

June 2004- June 2006

Server, Olive Garden, Canton, Ohio

June 1996-June 2004

References available upon request

Contact this candidate