Customer Service Sales Manager

**** ********** *** . ***********, ** *****

Phone 661-***-**** . Fax 661-***-**** . E-mail **********@***.**.***

Deadra Dellinger

Objective

To use my skills to the best of my ability of what

I have learned through education and work

experiences.

Employment

5/99-Present Carpet Cave Bakersfield, CA

Sales Manager

Provides excellent customer service, prepares

proposals, assists customers with color and style

choices of floor covering, prepares purchase

orders, preparing sales tickets, receiving,

collections, filing, handling complaints, and heavy

phones, working closely with floor covering

installers, and creating strong customer

relationships.

8/2006-12/2008 Dellinger General Construction

Bakersfield, CA

Clerical

Participated in the start-up of the business,

prepared annual tax forms, involved in hiring

process, prepared EDD and IRS quarterly's, payroll,

running reports in QuickBooks, customer service,

and advertising decisions.

Education

10 /2003- 11/2006 University of Phoenix

Bachelors of Science in Business Management

Maintained a 3.79 GPA

12/2006- 3/2008

University of Phoenix

Masters in Business Administration

Maintained a 3.63 GPA

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