Project Manager Human Resources

Laura Alison O'Donnell, M.A.

***** ****** *****, *** *****, NV 89138

Phone: 425-***-****

Email:

ablkg7@r.postjobfree.com

PROFILE

Creative, high potential HR professional with proven experience leading

positive individual and organizational change using the principles of

effective communication, compassionate listening, focused inquiry and

applied data analysis. Unique background in human resources, counseling and

organizational consulting.

EDUCATION

M.A. in Organizational Systems Renewal

Seattle University, Seattle, WA June 2009

. Educational focus on adaptive leadership, systems theory, curriculum

design and training, and transformational organizational change.

. Specialization on how trauma affects individuals and organizations and

the implications for healing and change.

. 4.0/4.0 GPA.

B.A. in Psychology

University of Chicago, Chicago IL June 2004

. Educational focus on psychological research.

. Specialization in social and cognitive psychology and human behavior.

. 3.8/4.0 GPA, Deans List 2002-2004.

EXPERIENCE

Community Counselor

Au Pair in America, Las Vegas, NV

April 2010-Present

. Interview potential host families to evaluate their appropriateness

for the Au Pair in America program.

. Facilitate the host family/au pair relationship by acting as expert

resource and providing mediation, activities and training.

. Ensure adherence to program regulations established by the State

Department.

Mental Health Counselor

Innovative Behavioral Health Solutions, Las Vegas, NV

January 2010-Present

. Provide psychosocial rehabilitation, basic skills training, and mental

health counseling in home, office and community environments to

severely mentally and emotionally disabled children ages 5-18.

. Write comprehensive treatment plans for all new children who enter the

agency, ensuring their needs will be met through our services.

Human Resources Generalist

Microsoft Corporation, Redmond, WA September 2007-September 2009

. Managed and integrated HR programs, policies and procedures with

engineering business objectives to significantly increase

organizational effectiveness, instill change management, improve

management excellence, and improve employee relations.

. Worked closely as a trusted partner with the business leader and his

organization of 350 employees to assess organizational challenges in

an ambiguous, fast-moving, environment and strategically aligned these

opportunities with the development of effective HR solutions in order

to drive business results.

. Used the skills of inquiry, consulting, data analysis, recruiting,

training development and facilitation and data analysis to increase

the effectiveness of existing HR policies and procedures and support

business decisions.

. Leader and project manager on several strategic HR initiative virtual

teams, including performance management, management excellence, data

effectiveness and organizational reductions.

Human Resources Specialist

Microsoft Corporation, Redmond, WA September 2006-Septemeber 2007

. Performance management and employee relations support, specializing in

under-performance, for over 3,000 employees.

. Through efficient administrative and project management work,

consolidated and created processes for a team of 12 HR professionals

to streamline effectiveness and business client support.

. Delivered standard and ad-hoc reporting by pro-actively assessing

data, identifying trends, and recommending solutions to complicated

and intricate people problems.

. 2007 Excellence in Execution Award.

Private Dining and Local Store Marketing Coordinator

The Metropolitan Grill, Seattle, WA June 2005-September 2006

. Successfully managed all sales and operations for a $2.3 million sales

department of three private dining rooms in a fast-paced, demanding

environment.

. With innovative marketing and the creation of local business

partnerships, exceeded private dining sales goals by a 5.5% increase

over 2004-2005.

. Effectively mobilized all restaurant departments; including kitchen,

service and wine, in order to meet the guests needs on every event.

. Spearheaded all aspects of new to-go delivery program, including

product development, material design, website and marketing.

. Marketed restaurant with innovative networking and promotions while at

the same time tracking business turned away and preparing lost revenue

reports to support the building of new private rooms.

Coordinator of Clinical and Research Programs

The Center for Cognitive Medicine at UIC Hospital, Chicago, IL June

2004-May 2005

. Primary coordinator of NIMH funded study on first episode

schizophrenia and key personnel on NIMH funded studies of autism and

electrical injury.

. Performed neuro-physiological and cognitive testing and fMRI scans on

over 100 patients and healthy subjects and scored research data for

analysis and eventual publication.

. Through targeted recruitment strategies, dramatically increased

enrollment of healthy control subjects from 2003.

Assistant Resident Head

The University of Chicago, Chicago, IL August 2003-June 2004

. Provided academic and personal counseling and social activities for

100 undergraduate students in a residential setting.

. Handled students' medical and mental health crises calmly and

effectively.

. Worked closely with resident head to provide consistent on-call

coverage for students while maintaining integrity of housing office

policies.

Additional Skills

. Computer:

o Strong data analyst.

o Worked with multiple HRIS systems on both front and back-end,

including Great Plains and HeadTrax.

o Microsoft Office Suite 2004 and 2007, including deep functional and

programming knowledge of Excel.

o Proficient with both Mac and Windows/PC.

. Training Development and Meeting Facilitation:

o Certified administer and facilitator of MBTI personality assessment,

2006-present.

o Designer and Facilitator of the 2009 Global Nuclear Legacy Project

International Planning Meeting, Budapest, Hungary, May 2009.

o Performance Management and Review curriculum design team member,

Microsoft, Redmond, WA, 2009.

o Difficult Conversations and Giving Effective Feedback curriculum

design team member, Microsoft, Redmond WA, 2009.

o Performance Management Manager Trainer, Microsoft, Redmond, WA,

January-June 2007-2009.

o Organizations: At Work in the World curriculum design team member,

Seattle University, Seattle, WA, October-March 2009.

o Personal Mastery curriculum design team member, Seattle University,

Seattle, WA 2008.

. Change Management:

o Organizational Change and Development Consultant, Hanford Challenge,

Seattle, WA, January-June 2009.

o Rewards and Performance Management HR Consultant, Bungie Game Studios,

Kirkland, WA, January-April 2009.

. Service and Community Outreach:

o President of Homeowners Association, GTV Condos, Seattle, WA 2006-

2007.

o Founder and President of the Transfer Students Association, University

of Chicago, Chicago, IL 2002-2004.

o Community Outreach coordination with University of Chicago Housing

Service, University of Chicago, Chicago, IL 2002-2003.

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