Manager Management
Resume:
Erik E. Owings
** ***** *****, ***********, ** **340
ablkfo@r.postjobfree.com
Senior-Level Operations Management
Professional
Profile
. High-performing operations management executive with expertise in
developing/optimizing organizational processes, measurement systems
and infrastructure to maximize business results.
. Skilled strategist who transforms plans into workable solutions and
benchmarks performance against key operational targets/goals.
. Strong leader who effectively motivates others and directs top-level
strategic corporate initiatives.
Areas of
Expertise
Logistics Multi-Site
Operations
Safety Development Budgeting
Customer Satisfaction Change
Management
Strategic Planning and Leadership
Performance Management
Training and Leadership Development
Total Quality Management
Productivity and Efficiency Improvement
Operating Infrastructure
Project Planning and Execution P&L
Management
Continuous Improvement of Operation
Financial Plan Development
Cross-Functional Team Leadership Problem
Solving
Revenue Goal/Growth Attainment
Decision Making
Professional
Expertise
General Manager, Veolia Transportation, Baltimore, MD
May 2007 to August 2010
. Total control of operation that provides transportation to over 5
million passengers annually.
. Manage operation of 600+vehicles and over 1,000 independent
contractors/owner operators.
. 24/7 operation, 365 days per year.
. Achieve operating margins of 20%.
. Maintain contract and provide transportation to 300 students to city
schools.
. Obtain and maintain exclusive contracts with all major companies in
the city.
. Foster safety culture.
Director of Operations-Warehouse, Distribution and Transportation, Charmer
Industries/Empire Merchants (The Charmer-Sunbelt Group), Astoria, NY
1997 to 2007
. Oversee core business and operational development functions within
organization.
. Achieve operational goals in an organization with sales of $500
million +.
. Establish warehousing and distribution levels to lead the wine and
spirits market.
. Manage 250+ employees including key management personnel within a
750,000 square foot facility.
. Provide ongoing operational process analysis to constantly improve
standards.
. Develop a structure to maintain high levels of customer satisfaction.
. Benchmark with sister companies to utilize the "best practices"
philosophy.
. Excel, Motek, Contech, Roadnet systems implementation with WMS and SMS
experience.
. Negotiate Union contracts.
. Ensure adherence to all DOT regulations including hours of service
within delivery and LTL sectors.
Terminal Manager, FedEx Ground (RPS), PA and NY
1987 to 1997
. Oversee operation of small package delivery service.
. Monitor all aspects of performance to achieve higher standards.
. Manage 100+ employees including owner/operator personnel.
. Maintain service levels to lead the industry.
. Forecast and implement expansion needs.
. Develop and maintain logistics operation to move fleet to other/from
terminals and hubs.
Education
. Bachelor Degree: Accounting, York College of Pennsylvania, York, PA
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