Customer Service Representative/Quality Control Auditor

Exceedingly reliable professional who performs tasks with enthusiasm and

efficiency. Well organized with first-class time managements habits;

completes all assignments on time and in a precise manner. Works well as a

team and independently and establishes rapport easily with the public.

Strong problem solving abilities in assorted environments.

Expertise

Problem Solving ? Multi-tasking ? Critical Thinking ? Flexibility

Leadership Strengths ? Attention to Detail? Interpersonal Skills? Quality

Assurance

Data Entry

Professional Experience

Quality Control Auditor- Palm Plastic Ltd. Bowling Green, OH

2009 to Present

? Operates thickness gauges on finished products.

? Update the general acceptance samples of products to reflect the latest

acceptance criteria.

? Coordinate and prioritize final audit based on customers' requirements

and shipping needs.

? Performs daily part inspection at the press.

? Manage calibration of measuring equipment in the manufacturing area and

insert data into computer.

? Provide feedback to floor personnel when defects/quality issues are

discovered and initiate quality alerts as needed.

Sales Associate- Barney's Convenient Store Rossford, OH

2006-2008

?Assembled deli sandwiches for customers.

?Trained new employee's on basics of operations.

?Regulated cash flow of purchases.

Waitress- International House of Pancakes Perrysburg, OH

2005-2006

? Acquired customers' orders.

? Educated new workers on the fundamentals of waitressing.

? Provided top-quality service and maintained a professional demeanor.

Education

Associates of Agriculture ? Sales/Marketing

Michigan State University, East Lansing, MI ? 2005

Additional Information

Computer skills: Microsoft Office (Word, Excel, PowerPoint, Outlook),

WordPerfect, Email

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