Customer Service Manager
Resume:
JODI JJJODI LYNN COON 706-***-****
Lincolnton, GA 30817
************@*****.***
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OBJECTIVE
To obtain a long-term position that will utilize my acquired
knowledge and collective experience where I can develop and excel
while giving my best as a dependable, enthusiastic front office
assistant.
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SKILLS
. Highly articulate, confident team-player, with the ability to
motivate and communicate to
Achieve exceptional performance.
. Dependable and reliable in supporting and enabling team effort
to produce genuine long-term
sustainable development
. At ease in high-stress environments that require the ability to
effectively handle multi-levels of
Responsibility.
. Self-starter, dedicated to achieving high-quality results
. Exceptional communication, problem solving, and leadership
skills.
. Quick Study with an ability to easily grasp new technologies
and software.
. Energetic, Creative, Compassionate, Loyal and Self-Motivated
Team Player/Builder
. Proficient with Microsoft Office; including Word, Excel, Access
and PowerPoint.
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EDUCATION
JCC-Jamestown Community College (Cattaraugus Campus), Olean, NY
14760
Graduated: 05/2006
AS Degree in Criminal Justice
Portville Central High School, Portville, NY 14770
Graduated: 06/1999
High School Diploma
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WORK EXPERIENCE
JC Penney, 400 N Union St, Olean, NY 14760
11/2008-03/2010
Associate in Fine Jewelry Sales
Customer Service
Inventory
Special Orders & Repair Orders
Data Entry
716-***-**** ext. 233- Katie Potts
ACCORD Corporation, 14 Genesee St, Cuba, NY 14727
06/2009-11/2009
T.A.S.A. (Teen Age Services Act) Case Manager
T.A.S.A. Case Manager coordinate services, make referrals, and
facilitate service plan meetings as necessary. Service coordination
and referrals are facilitated to ensure that sufficient attention is
dedicated to the youth and service plan meetings enhance service
delivery and coordination by collaborating with local service
providers. Through individual case management, emotional support is
provided to help youth both male and female between the age of 10-21
yrs of age achieve success by making positive and informed decisions.
As a Case manager I also performed data entry, monthly billing,
filing and scheduling appointments.
585-***-**** ext 1051 - Lesley Gooch-Christman
The Connection, 111 W 2nd St., Jamestown, NY 14701
06/2006 - 03/2007
Customer Service Representative (CSR)
Customer Service
Inbound/Outbound calls
Data Entry
716-***-**** - Daniel Blue
Perkins Family Restaurant, 2728 W State St, Olean, NY 14760
01/2004 - 01/2006
Server
Customer Service
Food Service
716-***-**** or 716-***-**** - Julie Becker
Olean Area Federal Credit Union, 1201 Wayne St, Olean, NY 14760
07/2003 - 08/2003
Teller
Customer Service
Cash Accountability
Data Entry
716-***-**** - Lee Ann Dineen
The Old Library, 116 S Union St, Olean, NY 14760
05/2003 - 07/2003
Server
Customer Service
Food Service
716-***-**** - Susan Marra
F.H. Loeffler Beauty Systems, 515 Union St, Olean, NY
05/2002 - 04/2003
Associate in Sales
Customer Service
Inventory
Data Entry
716-***-**** - Edith Monkhouse
Perkins Family Restaurant, 2728 W State St, Olean, NY14770
09/1998 - 03/2002
Server
Customer Service
Food Service
716-***-**** or 716-***-**** - Julie Becker
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