Jason Starr

[pic]

Home: 618-***-**** *** South Wood Street

Cellular: 618-***-**** Odin, IL 62870

ablk9s@r.postjobfree.com

OBJECTIVE

To obtain a position as an entry-level tech support / help desk position.

EDUCATION

Kaskaskia College . Centralia, IL . May, 2010

A.A.S., Network Administration

. Associates Degree in Applied Science, Cisco Network Administration.

. GPA 3.65 / 4.00

SKILLS

. Excellent working knowledge of TCP/IP suite and the OSI layers.

. Knowledge of LAN and WAN network topologies and protocols.

. Practice with CISCO IOS software to configure routers, switches and

firewalls.

. Excellent analytical skills, organizational, time management and

problem solving skills.

. Good team player with excellent communication, written and

presentation skills with good inter-personal skills.

. Extensive knowledge of PC troubleshooting and PC repair.

WORK EXPERIENCE

Starr's Computer Sales and Solutions . Odin, IL . September, 2007 to July,

2009

Self Employed

. Performed on-site repair and preventive maintenance on personal

computers and peripherals.

. Evaluated technical issues, solved customer concerns, and troubleshot

computer systems and networks.

. Built and maintained custom computers for customers.

. Scheduled work and ordered parts for customer repairs.

. Estimated and invoiced repairs and installations.

Doug Loy's Automotive Service Center . Centralia, IL .May, 2004 to August,

2007

Service Manager

. Scheduled automotive maintenance and assigned work to repair staff.

. Researching and locating parts, pricing and labor estimates for

customers.

. Maintained an in-house inventory of multiple automotive maintenance

items.

Blankenship Auto Parts . Centralia, IL . April, 2003 to May, 2004

Counter Salesman

. Managed relationships with local automotive repair facilities.

. Phone sales and local repair facilities.

. Maintained charge accounts and responsible for billing of said

accounts.

. Sold, mixed and prepared automotive and industrial paint finishes.

Shopper's Weekly Publications . Centralia, IL . August, 2002 to January,

2003

Production Intern

. Worked with customers in creating and editing new and existing ad

copy.

. Technical Support on older OS9 and OSX G4 Macintosh Systems.

. Completed page layout of weekly paper for delivery to printer.

. Did interviews and wrote small columns for the weekly paper.

. Proofread and edit content for the weekly paper.

Kaskaskia College . Centralia, IL . January, 2002 to May, 2002

Computer Lab Assistant

. Assisted students with software, printing, and network access

problems.

. Provided maintenance for workstations and servers in student computer

labs including daily virus and spyware removal.

. Installed and configured new software, hardware, and peripherals

Installed and configured new software, hardware, and peripherals.

. Setup laptops and projectors in classrooms to provide collaborative

learning environment.

Littelfuse, Inc . Centralia, IL . May, 1996 to April, 2001

Statistical Process Control / Quality Control

. Calibrated and tested sensitive wire element cutting machines.

. Hourly testing of in-process and finished micro fuse products.

. Documented all testing and calibration procedures per ISO-9000

guidelines.

. Submitted orders for raw material via SAP inventory management system.

Hardees Inc. . Centralia, IL . June, 1994 to May, 1996

Crew Leader / Shift Supervisor

. Maintained restaurant as per the health and safety regulations.

. Maintained high standards of customer service during high-volume, fast-

paced operations.

. Coordinated schedule creation with team members.

ACCOMPLISHMENTS

. Kaskaskia College Deans List Fall 2009 with 4.00 GPA

. Certificate in Cisco Networking Awarded May 2010

PERSONAL REFERENCES

Jeff Sinclair

Wireless Telecom Specialist

General Cable Corp.

Cincinnati, Oh

1-513-***-****

Doug Loy

Owner

Doug Loys Auto Service Center

Centralia, IL

1-618-***-****

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