Sales Engineer
Resume:
Michael L. Sylvest
Greenwell Springs, LA 70739
********@***.***
**Relationship Building
**Solution Selling
**Market Expansion
** Sales Leadership
Top performing sales and service professional with a proven record of
closing critical opportunities that consistently achieve measurable results
and ensure account profitability. Capacity to quickly perceive client
needs, develop viable solutions, and negotiate workable plans to ensure
customer satisfaction, repeat and referral business. Excellent account
management experience in developing trust and credibility through attentive
service and timely follow through. Strong interpersonal communication
skills to easily convey concepts with clarity to personnel at all levels.
PROFESSIONAL EXPERIENCE
CHAMPION INDUSTRIAL SERVICES/ARMOR LLC - Baton Rouge, Louisiana
Managing Partner (January 1999 - Present)
Manages all aspects of industrial painting and cleaning functions to ensure
profitable operations. Generates new business accounts through building
relationships with key decision-makers, and selling value of products and
services.
**Easily establishes rapport with president/CEO, senior managers,
purchasing agents, maintenance planners, and engineering staff within the
plant environment. Customers have included ExxonMobil, Bechtel, Georgia-
Pacific, Dow, Formosa and Shaw.
**Services, maintains, and expands business of existing clients. Resolves
problems in a manner to ensure satisfaction, and increase opportunities for
repeat business.
**Successfully implemented an environmentally friendlier and safer way to
prepare steel for painting.
**Certified lead abatement project supervisor.
FLOWSERVE - Baton Rouge, Louisiana
Sales Engineer (April 1996 - December 1998)
Managed distributors, and made direct sales and service calls in Louisiana
and Mississippi.
**Territory consistently increased sales, and accomplished $3+ million
annually.
**Conducted group presentations that encompassed the entire product line
which included quarter-turn valves, actuators, and positioners.
McCANNA/MARPAC - Baton Rouge, Louisiana
Sales Engineer (January 1992 - March 1996)
Set up and managed distributors in a 4-state territory.
**Successfully turned around Marpac line in territory, increasing sales by
50% annually
Prior experience during 1990 to 1992, included distributorship sales and
service.
EDUCATION & TRAINING
BA, Political Science, 1990
Louisiana State University - Baton Rouge, Louisiana
**Completed seminars and workshops in Excel, Word, Time Management, and
Effective Selling
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