Sydonna J. McPherson

**** ********* ***

Lynchburg, SC 29080

803-***-****

803-***-****

Career Objective

A position in a results-oriented company that seeks an ambitious and career-

conscious person, where acquired skills and education will be utilized

toward continued growth and advancement.

Education

. Florence-Darlington Technical College, Florence, SC

2005-2006

Childhood Development

. Francis Marion University, Florence, SC

2003-2004

Elementary Education

. Lamar High School, Lamar, SC

1999-2003

High School Diploma

Qualifications Summary

. Experience in Microsoft Windows 95 and 98, Microsoft Word NT and XP,

Word Perfect 2.0-6.0, Microsoft Excel, Microsoft Access and Microsoft

Outlook. Additional experience in Fidelity, Lotus, and Image Web.

Developed a highly acclaimed reputation for problem solving and

communicating well with others.

Relevant Experience

Spherion Temporary Service, Florence, SC

2008-2009

(Automatic Data Processing/Customer Service)

. Worked on a temporary assignment as a customer service representative.

. Answered inbound calls from managers regarding the form 8850.

. Questioned new hires to see if they qualified the company for a tax

deduction.

Assurant Specialty Property, Florence, SC

2005-2007

(Insurance Specialist Rep II)

. Provided training to develop and enhance quality customer

relations.

. Ensured customer service area was manager in an efficient and

effective manner regarding mortgage insurance.

. Performed various clerical and administrative duties for mortgage

insurance department; including, typing, filing, faxing, and

answering phones.

Jackson Hewitt Tax Service, Florence, SC

2004-2006

(Tax Preparer/Processor)

. Assisted in daily financial processing, including direct contact

with customers and the Internal Revenue Service, cash receipts,

billing, disbursements, and processed tax returns while maintaining

ethical practices.

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