David Hudgins
ablk6o@r.postjobfree.com
**** ****** **** ***** ( Bakersfield, CA 93311 ( 661-***-****
OBJECTIVE:
Seeking full time position, where my leadership, team building, mentorship,
sales, customer relations/service, organizational and interpersonal skills
will be effectively utilized to be an asset to your team.
PROFESSIONAL EXPERIENCE:
Kern County Career Service Center 09/14/2009 to Present
Program Technician/Case Manager
. Interpret complex laws, regulations and written guidelines related to
providing client services.
. Issue authorizations for approved services, benefits, social services
and providing information and assistance to program participants,
potential participants and other interested parties.
. Provide assistance to program participants, potential participants and
other interested parties.
. Assists program participants in completing required documents,
including those utilized for eligibility determination.
. Verify the accuracy, completeness, and timeliness of the submission of
documents used to conduct review and financial eligibility of
applicants.
. Administered oral presentations to people from different socio-
economic backgrounds in order to provide advice and guidance about
program services, policies and benefits.
. Collaborate with professionals and other agencies to coordinate
services/care for clients.
. Maintain accurate documentation and orderly case files for clients
receiving services, as well as the administrative and clerical
processes using computers to reconcile discrepancies.
. Conduct assessments of family needs and makes referrals to appropriate
community resources.
. Interview families and/or individuals, either by telephone or in
person, to explain and interpret program purpose, rules, and
regulations in order to determine initial eligibility of potential
clients; advises families on how to maximize benefits.
. Verify benefits/restrictions and interprets coverage based on
established scope of services.
. Utilize effective interviewing techniques, socio-economic principles,
program
terminology, applicable programs, customer service principles and
community resources.
. Professionally Skilled in interviewing potential clients, providing
customer services, coordinating resources, filing, performing
mathematical calculations, using a computer and
related software applications, conducting needs assessments,
maintaining case files, prioritizing multiple tasks simultaneously,
reading and comprehending complex regulations and procedures.
Recording information, accessing, inputting and retrieving information
from databases, as well as communicating both orally and in writing
sufficient to exchange or convey information.
Dwayne's Engineering and Construction 11/2008 to 02/2009
Backhoe Operator
. Professionally operated backhoe for wellhead removal, flow lines
removal, above ground pits and top-offs. Excellent job and Safety
analyst following state OSHA policies and procedures along with
Standard Operating Procedures.
Team Transit Mix 02/2006 to 07/2008
Construction
. Provided constant quality and prompt customer service building an
excellent long-term relationship with local business owners.
Excellent collections of outstanding account utilizing local
resources.
DeVry University 11/2005 to 02/2006
Admissions Advisor- Inside/Outside Sales
. Responsible for interviewing potential students educational needs,
explaining the benefits and objectives of College programs.
Recruiting high school students, with a customer-focused attitude and
an ability to meet challenges head-on.
. Excellent verbal communication, presentation and interpersonal skills
with an ability to establish rapport with a diverse customer base.
. Utilized proprietary computer based programs to professionally
complete enrollment packages.
Lowe's Home Improvement Center 03/2005 to 11/2005
Fashion/Rough Plumbing Department Manager
. Responsible for superior customer service, merchandising, and sales
performance as Department Manager for Rough and Fashion Plumbing while
managing 11 employees.
. Successfully managed inventory and shrink to budget while continually
making sales plan and budget.
ITT Technical Institute 04/2004 to 03/2005
Admissions Advisor- Outside Sales
. Responsible for interviewing potential students educational needs,
explaining the benefits and objectives of College programs. Recruiting
students, with a customer-focused attitude and an ability to meet
challenges head-on.
. Excellent verbal communication, presentation and interpersonal skills
with an ability to establish rapport with a diverse customer base.
. Utilized proprietary computer based programs to professionally
complete enrollment packages.
Department of Defense; United States Navy 1984 to 2004
Construction Management
. Training Officer for 90 personnel directing all assignments,
scheduling and documentation of military and job specific training
with a 98% attainment
. Responsible for managing up to 45 personnel, including
counseling/mentoring, supervision, time cards, writing evaluations,
reading and comprehending complex regulations and procedures.
. Established reputation as keen project manager in maintaining
accountability of over 40 construction projects valued at $205K; saved
federal government $160K+ by maximizing utilization of Defense
Reutilization and Marketing Office (DRMO).
. Coordinated all logistical support for materials, tools and heavy
equipment. Supervised 28 personnel in electrical, mechanical and
structural remodel for $70K restroom facility.
. Developed revised cost estimate/bill of materials to ensure project
completed on time.
. Implemented Consolidated Waste Hazardous Materials Reutilization
Inventory Management Program, writing technical manual for Standard
Operating Procedures for this program improving efficiency in customer
service by 25%.
. Implemented and updated technical manuals and guidance procedures for
the Safety and Environmental Program.
. Team Leader for the following humanitarian Projects:
Disaster Recovery/Bio-Hazard Team Leaders for downed Alaskan
Airlines Flight 261; supervised crew of 20 in removing and
separating victim's personal belongings.
Operation Restore Hope Somalia, Africa; lead convoy security
units achieving 100% safety record.
Coordinated, scheduled delivery, price negotiated $45K of
electrical, mechanical, structural material for three civic
action projects in Gabon, Africa.
Management, Recruiting and Customer Relations:
. Twenty six years communicating orally, with a large volume of people
from all ethnicity populations in order to resolve problems by
counseling and documentation.
. Provided advice, guidance and referrals about federal, state and
county programs to resolve both personal and professional issues.
. Performed administrative and clerical processes using a computer to
write performance evaluations and counseling for up to 65 personnel.
. Eight years recruited qualified civilians for enlistment into the
Navy; identified target market populations by territorial analysis of
3 counties from High Schools, Vocational Technical Schools and
Colleges.
. Conducted interviews; completed complex enlistment records; counseled
rejected applicants; analyzed recruiting results; and formulated plans
for improving recruiting and marketing.
. Hand Selected as Station Commander for Navy Recruiting Station, Paris
Texas for outstanding leadership and motivation of team members.
. Reading and comprehending complex regulations and procedures;
recording information; accessing, inputting, and retrieving
information from databases; and, communicating both orally and in
writing.
. Earned reputation of trust and integrity within the District by always
promoted a positive Navy image. Consistently exceeded Navy Recruiting
Goals in a difficult rural market.
. Maintained excellent relationship with area business owners and
quickly developed a network of key individuals within the community to
maximize Navy exposure.
. Team Player in Navy Recruiting District Dallas Texas awarded Chief of
Naval Recruiting Command District of the year award for Fiscal Year
1996 and 1997.
Facility Maintenance:
1. Scheduled and maintained 62 construction projects valued over $200K
and 29 Preventive Maintenance facilities folders.
2. Estimated, planned and directed 13 personnel in the 3000 man-day
waterline replacement project Rota, Spain valued at $750K, requiring
extensive coordination with host country foreign nationals.
3. Camp Maintenance Supervisor for 13 men, Civic Action team deployed to
Palau; solely responsible for the upkeep of 38 camp facilities
including mechanical and structural repairs.
4. Supervisor for over 600 man-hours of military transit personnel and
200 man-hours of brig labor for minor constructions projects.
Specialty Training:
Project Safety Supervisor Course Fraternization/Sexual
Harassment
Safety and Quality Control Performance
Evaluations
Diversity Experienced Team Building/Mentorship Program
Enlisted Navy Recruiter/Canvasser Project
Planning/Management
Sales/Marketing
Training Officer
Total Quality Leadership Training Personnel Management
Proficient in Microsoft Office 98/2000 Command
Financial Specialist
Hazardous Material/Waste Handling Drug/Alcohol Awareness
Counselor Safety/Quality Control Inspector Small
Arms Range Coach
Prisoner Escort
Naval Rights and Responsibility
Awards and Commendations:
Naval Commendation Medal, Navy/Marine Corps Achievement Medal-2 awards for
superior performance of duties. Coast Guard Meritorious Unit Commendation
for superior performance of duties during Alaskan Airlines Flight 261
Crash, Joint Meritorious Unit Award, Battle "E", Good Conduct Medal-7
Awards, National Defense Service Medal-2 Awards, Armed Force Expeditionary
Medal, Sea Service Deployment Ribbon-7 Awards, Navy/Marine Corps Overseas
Service Ribbon-3 Awards, Navy Recruiting Service Ribbon. Expert Rifle
Marksmanship Medal, Expert Pistol Marksmanship Medal, Numerous Letters of
Appreciation and Commendations.
REFERANCES AVAILABLE UPON REQUEST