Susan E. Connell

East Coventry, PA

ablk5r@r.postjobfree.com

484-***-****

Education

La Sorbonne, L'Universit de Paris - Certificate in French Studies

The University of Georgia - BA

Memberships:

SOCRA (Society of Clinical Research Associate) - Through March 2011

ASTD (American Society for Training & Development) - 2010-2011

Clinical Study Involvement:

Phase II and III - Oncology, Endocrinology, Multi-Therapy CRA

Training, CNS, Vaccines, Medical devices and Cardiovascular

Technology:

MS SharePoint, MS Office (Project, Access, Excel, PowerPoint, Word),

MS Project, Learning Management Systems (Lectora), Sony SoundForge

Summary of Attributes:

. Ability to work with Sponsors, Medical Monitors, site staff and all

end users in order to drive and manage essential tasks such as

eliciting business specifications, designing project plans & scopes,

sequencing tasks, determining possible roadblocks, establishing

timelines/milestones/project deadline. etc.

. Experience in both domestic and global trials (site

selection/feasibility)

. Attended and supported Sponsor during investigator meetings for both

study start up and study results.

. Assisted Sponsor with source document postings and enrollment trackers

. Demonstrated experience in resource planning, delegating

design/coding/testing tasks to team members, resolving project

conflicts, communicating project status to stakeholders in a timely

fashion.

. Able to guide team members through each phase of the project in order

to meet essential and critical deadlines.

. Strong belief that a successful end begins with excellent client

relations skills and the willingness to be accessible for each and

every inquiry.

. Motivated to develop new and innovative means to track projects, scope

changes and all other necessary milestones.

. Key conduit between Business Development and Sponsor in scope

resolution negotiations

. Extensive experience in managing, attending and executing global and

domestic investigator meetings.

Professional Experience

2008 - June 2010 Project Manager - Global Trainer - Operations

(Rater Training - 1 year)

ePharmaSolutions

2005 - 2008 Project Coordinator / Sr. Project Coordinator

ePharmaSolutions

. Primary client liaison for the development, implementation and

monitoring of clinical training primarily focused on standardizing

clinical professionals to administer psychometric instruments for

clinical trials and monitor consistent clinical administration

. Direct supervision of the clinical certification and monitoring

process for clinical trial professionals

. Familiarity with interpreting protocols and source documentation

verification

. Manage project scope budget and all communications with clients and

vendors

. Design and implementation consult for traditional and eLearning

educational programs developed for clinical research personnel

. Oversight of assessment and certification process of clinical trial

personal pursuant with FDA regulatory guidance

. Key stakeholder in development, validation and implementation process

of secure document exchange systems and assorted other eLearning

programs/applications

. 'Promotion' March 2010:

o Lead Trainer for eLearning group in developing a departmental

SCRUM methodology to monitor all deliverables, prioritize and

identify operational strategies and to target inefficiencies.

. Mentor for project coordinators, new management staff (new hire/on-

boarding)

. Author and revise Trainer SOPs as warranted

. On-site Investigator Meeting management of Audience Response System

(ARS) and archive/recording services

. Manage the coordination and hosting of online investigator meetings

(domestic or RoW) including development of meeting metrics reporting

and creation of online archival modules

. Development of modules and archive module (Format/QC of files,

creating of audio files, editing of audio files and associated other

tasks related to the development of material)

. Primary contact for Business Development (Kick-Offs, contract re-

negotiations, etc).

. Monitor for all source document postings (including the management of

regulatory documents and assorted study postings (newsletters,

amendments, etc).

. Global client management and onsite program delivery experience

. Vendor (eDC) experience

2004-2005 Office Manager

John Ward & Co.

2003-2003 Subcontractor

Cyber-Technology Group

1998-2002 Consultant

Oracle Corporation - State & Local Consulting

1997-1998 International Sales Manager

InterDigital Communications Corp.

1995-1997 Office Manager

The Pennsylvania Political Journal

1992-1995 Marketing Coordinator

Oracle Corporation- ORACLE CLINICAL

Personal Interests:

Foreign travel/cultures, reading, gardening, home renovation/historic

preservation, active with Main Line Rescue

References:

Tiffany Sebastian Wolcott 610-***-**** ablk5r@r.postjobfree.com

Jeanette Szulinski 610-***-**** ablk5r@r.postjobfree.com

Sheila Gilbride Wilson 201-***-**** ablk5r@r.postjobfree.com

Theresa Bromley, PhD 610-***-**** ablk5r@r.postjobfree.com

Kimberly Hoffmann 914-***-****

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