Project Manager Sales
Resume:
Susan E. Connell
East Coventry, PA
**************@*****.***
Education
La Sorbonne, L'Universit de Paris - Certificate in French Studies
The University of Georgia - BA
Memberships:
SOCRA (Society of Clinical Research Associate) - Through March 2011
ASTD (American Society for Training & Development) - 2010-2011
Clinical Study Involvement:
Phase II and III - Oncology, Endocrinology, Multi-Therapy CRA
Training, CNS, Vaccines, Medical devices and Cardiovascular
Technology:
MS SharePoint, MS Office (Project, Access, Excel, PowerPoint, Word),
MS Project, Learning Management Systems (Lectora), Sony SoundForge
Summary of Attributes:
. Ability to work with Sponsors, Medical Monitors, site staff and all
end users in order to drive and manage essential tasks such as
eliciting business specifications, designing project plans & scopes,
sequencing tasks, determining possible roadblocks, establishing
timelines/milestones/project deadline. etc.
. Experience in both domestic and global trials (site
selection/feasibility)
. Attended and supported Sponsor during investigator meetings for both
study start up and study results.
. Assisted Sponsor with source document postings and enrollment trackers
. Demonstrated experience in resource planning, delegating
design/coding/testing tasks to team members, resolving project
conflicts, communicating project status to stakeholders in a timely
fashion.
. Able to guide team members through each phase of the project in order
to meet essential and critical deadlines.
. Strong belief that a successful end begins with excellent client
relations skills and the willingness to be accessible for each and
every inquiry.
. Motivated to develop new and innovative means to track projects, scope
changes and all other necessary milestones.
. Key conduit between Business Development and Sponsor in scope
resolution negotiations
. Extensive experience in managing, attending and executing global and
domestic investigator meetings.
Professional Experience
2008 - June 2010 Project Manager - Global Trainer - Operations
(Rater Training - 1 year)
ePharmaSolutions
2005 - 2008 Project Coordinator / Sr. Project Coordinator
ePharmaSolutions
. Primary client liaison for the development, implementation and
monitoring of clinical training primarily focused on standardizing
clinical professionals to administer psychometric instruments for
clinical trials and monitor consistent clinical administration
. Direct supervision of the clinical certification and monitoring
process for clinical trial professionals
. Familiarity with interpreting protocols and source documentation
verification
. Manage project scope budget and all communications with clients and
vendors
. Design and implementation consult for traditional and eLearning
educational programs developed for clinical research personnel
. Oversight of assessment and certification process of clinical trial
personal pursuant with FDA regulatory guidance
. Key stakeholder in development, validation and implementation process
of secure document exchange systems and assorted other eLearning
programs/applications
. 'Promotion' March 2010:
o Lead Trainer for eLearning group in developing a departmental
SCRUM methodology to monitor all deliverables, prioritize and
identify operational strategies and to target inefficiencies.
. Mentor for project coordinators, new management staff (new hire/on-
boarding)
. Author and revise Trainer SOPs as warranted
. On-site Investigator Meeting management of Audience Response System
(ARS) and archive/recording services
. Manage the coordination and hosting of online investigator meetings
(domestic or RoW) including development of meeting metrics reporting
and creation of online archival modules
. Development of modules and archive module (Format/QC of files,
creating of audio files, editing of audio files and associated other
tasks related to the development of material)
. Primary contact for Business Development (Kick-Offs, contract re-
negotiations, etc).
. Monitor for all source document postings (including the management of
regulatory documents and assorted study postings (newsletters,
amendments, etc).
. Global client management and onsite program delivery experience
. Vendor (eDC) experience
2004-2005 Office Manager
John Ward & Co.
2003-2003 Subcontractor
Cyber-Technology Group
1998-2002 Consultant
Oracle Corporation - State & Local Consulting
1997-1998 International Sales Manager
InterDigital Communications Corp.
1995-1997 Office Manager
The Pennsylvania Political Journal
1992-1995 Marketing Coordinator
Oracle Corporation- ORACLE CLINICAL
Personal Interests:
Foreign travel/cultures, reading, gardening, home renovation/historic
preservation, active with Main Line Rescue
References:
Tiffany Sebastian Wolcott 610-***-**** ****************@*****.***
Jeanette Szulinski 610-***-**** ********.*********@******.***
Sheila Gilbride Wilson 201-***-**** ********************@*****.***
Theresa Bromley, PhD 610-***-**** ***********@*******.***
Kimberly Hoffmann 914-***-****
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