Customer Service High School
Resume:
KATELYN GRACE SCHMIDT
**** ******** *** ? Colorado Springs, CO 80905 ? *******@***.***?
OBJECTIVE:
To obtain a position where I can use my people skills, leadership, clerical
abilities, excellent work ethic, and positive attitude to improve the
quality and efficiency of your organization.
SUMMARY OF QUALIFICATIONS
. 2 years spent managing a bookstore and media production department.
Duties included managing other employees and volunteers, creating
Purchase Orders/receiving materials, communicating with vendors, managing
a calendar of events, bidding and staying within estimate on large
production projects, data entry and processing, customer service, website
management and more.
. Successfully cut cost of production by 35%, increased profit margin, and
quality of materials at DSM.
. 1 year spent developing and maintaining a leadership program that focused
on character development, mentoring, and volunteer work within and
outside the Colorado Springs community.
. Over 2 years as a mentor to fifth-grade - high school aged girls.
. Planning and executing conferences in and out of state. Duties included
working directly with customers, receiving payments, organizing volunteer
and employee teams and more.
. Excellent communication style and people skills; have had extensive
experience participating in and managing teams.
. Strong ability to set and negotiate priorities and meet deadlines;
excellent multitasking abilities.
TECHNICAL SKILLS
. 3 years experience working with QuickBooks
. Very skilled at Microsoft Office
. Some web design and management
Types 65 WPM; skilled at 10-key
Operates media production equipment
Working knowledge of GiftWorks
EMPLOYMENT HISTORY
Dec. 1, 2009 - Aug. 20, 2010 Resource Development Coordinator - Global
Action
Jul. 2009 - Sept. 24, 2009 Barista - Colorado Coffee Merchants
Aug. 2007 - Jul. 2009 Order & Materials Coordinator - Dutch Sheets
Ministries
Jul. 2006 - Jul. 2007 Intern and Bookkeeper - S.O.L.D. Out-
School of Leadership Development
2005- 2007 A/V tech, Scheduler, Salesman, Data
Entry - Microsoft Corporate Conferences
via. the organization Event Force
2004- 2005 Server - Sea Fresh Restaurant
2004- 2005 Server - Eggs n' Things Restaurant
2003- 2004 Electrician's Assistant and Office
Secretary - Ojai Electric
2001- 2003 Manager and Barista - Stir Crazy:
Coffee Shop
EDUCATION AND ACCREDITATION
2001 CHESP (California High School Equivalency)
2001 - 2004 Ventura Community College (currently ready to enter
into junior year)
2005 - 2006 Certificate of Completion - Masters Commission,
Colorado Springs, CO
REFERENCES
Judy Faast, GA Office Mgr: 719-***-****
Martha Leon, Fmr. Mgr: 719-***-****
Julie Hearn, Fmr. Colleague: 254-717-042
Chris Jackson, Fmr. Dir SOLD Out: *****@******************.***
Letters of Reference Available upon Request
Contact this candidate