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Sales Customer Service

Location:
Naples, FL, 34108
Posted:
September 01, 2010

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Resume:

Amy Rowser 814-***-****

*** ***** *** * ablk3v@r.postjobfree.com

Naples, FL 34108

OBECTIVE

To gain long term employment, learning all aspect of the business while fostering career opportunities

within the organization.

EMPLOYMENT HISTORY

July 2010 LAPLAYA BEACH & GOLF RESORT Naples, Fl

Present Front Desk/Operator

Check guests in and out of the resort

Record keeping and filing

Provided highest level of overall satisfaction among guest

Assured desk materials were organized and in line above standards

March 2010 LA FITNESS Naples, FL

July 2010 Sales Manager

Membership and sales

Assured high level of customer service for all members

Produced and systemized sales files

Responsible for Health Club cleanliness

Review and update gross reports and sales

January 2009 LANDSDOWNE RESORT Lansdowne, VA

March 2010 Health Club and Aquatics Supervisor

Registered guests and members

Membership and sales

Planned and assisted in execution of resort functions

Met with clients to determine needs

Managed Health Club and Aquatics/Kids Club communications

Facilitated educational training for club members

Leadership and Teambuilding planning and development

Supervised departmental employees

May 2008 Bedford Springs Resort Bedford, PA

August 2008 Banquet Server

Planned banquet layout designs

Assessed clients needs for event; ensured requests were met

Determined success of event via follow through with all clients

May 2007 LAKE RAYSTOWN RESORT AND LODGE Entriken, PA

September 2007 Assistant Manager, Water Park Division

General Management of Water Park Division

Responsible for supervision and management include:

Dissemination of Park information, training, and communication

` Completed and filed required documentation in a timely manner

May 2006 NORTH MYRTLE BEACH SERVICES North Myrtle Beach, SC

August 2006 Lifeguard

Produced and systemized sales files

Responsible for safety of all guests

Enforced pool safety rules

Completed continuing education requirements for lifeguarding training

Tracked all registrations and guest activities

EDUCATION Bachelor of Science Recreation Management, May 2009

LOCK HAVEN UNIVERSITY OF PENNSYLVANIA

Lock Haven, Pennsylvania

ACTIVITIES Annie Helanbake Ross Library

Lock Haven, Pennsylvania

Grant writing and fundraising

Piper Aviation Museum

Lock Haven, Pennsylvania

Managed marketing, advertising, and fundraising for events

Student Recreation Society

Lock Haven University, Pennsylvania

Planned association events and fundraising events

SKILLS Computer literate; Grant writing; excellent public relation skills,

Proficiency in oral and verbal communications.

REFRENCES Kim Casiero : kim@Redwood mortgage.com

Lenny Long: ablk3v@r.postjobfree.com

Melanie Diamond: ablk3v@r.postjobfree.com



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