Customer Service Human Resources

Kenneth T Pillow

***** * **** *****

Phoenix, AZ 85044

Cell: 480-***-****

Email: ablk3r@r.postjobfree.com

BACKGROUND SUMMARY

Kenneth has several years of professional experience in the staffing

industry, recruiting and placing various titles from construction labor to

engineering and IT professionals. His experience reflects 4 years of

experience in the full cycle of the hiring process to include the

recruitment, interviewing applicants, and presenting candidate's to hiring

managers. Kenneth has exposure to Human Resources related activities such

general employment-hiring laws, processing of I-9 paperwork, and initiating

workers comp claims as part of his responsibilities. Kenneth's former

experience with Manpower Professional he worked in the Vendor Operations

division recruiting exclusively on Motorola requisitions which focused on

embedded devices. In closing, Kenneth's diverse background reflects a wide

variety of experiences which is a great asset to any company.

PROFESSIONAL EXPERIENCE

UNEMPLOYED OCTOBER 2008 -

PRESENT

Due to the economic situation that has affected many people including

myself, I have been seeking work since being layed off from Manpower

Professional.

During this gap in professional employment I have been working as a

freelance musician playing various establishments around the valley as a

means to support myself. Typically I'm paid as a 1099 contractor.

MANPOWER PROFESSIONAL PHOENIX, AZ FEBRUARY 2008

- OCTOBER 2008

RECRUITER (Exempt)

VENDOR OPERATIONS

Vendor operations division is responsible for the order management, talent

delivery and compliance of large VMS, small to mid- market, third party

accounts, and national accounts that need a central point of contact.

Essential Duties and Responsibilities

This position is responsible for sourcing, recruiting, submitting and

closing professional IT and Engineering candidates for nationwide contract

placements with Honeywell and Motorola. Recruiters will use various

recruiting tools to source candidates, as well as establishing relations

with existing and future prospect candidates. Responsibilities also include

but are not limited to managing ongoing engagements to deliver outstanding

customer service to clients and candidates as well as providing consistent

communication and career guidance to candidates.

RESOLVE STAFFING HEALTHCARE MESA, AZ OCTOBER 2007 -

DECEMBER 2007

HEALTHCARE RECRUITER (Non-Exempt)

Resolve Staffing Healthcare Travel Division specializes in providing

quality travel nursing, per diem staffing, and permanent healthcare

assignments to health care professionals in locations throughout the United

States.

Essential Duties and Responsibilities

Identify and recruit qualified contract nurses and health professionals for

nationwide positions.

Make contact to potential and existing candidates by telephone and e-mail

to qualify skills sets.

Negotiate pay and per dieum expenses to meet burden rates.

Generate candidate leads through planning and persistence.

Build candidate relationships.

Entering candidates' information into online database.

ENCORE STAFFING SERVICES

STAFFING COORDINATOR TEMPE, AZ APRIL 2007 -

SEPTEMBER 2007

(Exempt)

The purpose of this position

Research, Recruit, and Interview qualified candidates for various clerical,

and light industrial job openings.

Essential Duties and Responsibilities:

Utilize online recruitment tools to identify and recruit qualified

candidates.

Initiates contact to qualified candidates through phone contact, referrals,

and other strategic recruitment efforts.

Administer skill testing and administrative paperwork to candidates.

Edit, reformat and submit qualified resumes to clients via email on formal

company letterhead.

Review applications and interview applicants to obtain necessary

qualifications.

File and maintain employment records.

COAST-TO-COAST TEMPORARY SERVICES PHOENIX, AZ OCTOBER 2004

- APRIL 2007

RECRUITER (Non-Exempt)

Coast to Coast is a full service contract and temporary engineering and

technical staffing firm serving industries locally, regionally, and

nationally. This company offers contract and direct placement recruiting

services for their clients.

The purpose of this position:

To assist clients in the recruitment, selection and placement of the most

qualified personnel.

Responsible for the following:

Review, recruit and network with prospective candidate's resumes submitted

to our client, as a result of advertising, referrals, job fairs, or other

strategic resume procurement campaigns.

Administer all resume information into online database.

Negotiates pay rates with candidates.

Edit, reformat and submit qualified resumes to clients via email on formal

company letterhead.

Schedule interviews with clients as well as, administering and processing

all hiring contracts.

ARIZONA LABOR FORCE, INC TEMPE, AZ AUGUST 1999 -

AUGUST 2002

RECRUITER (Non -Exempt)

This company offers temporary staffing of skilled and non-skilled

construction labor.

Purpose of this position:

Provide customer service, recruiting, and performing full cycle daily

office operations from dispatch to Payroll / Billing

Responsible for the following:

Assign daily work assignments to non-skilled daily labor employees.

Administer skill tests and interview semi-skilled and skilled applicants

for placement in current job openings, as well as recruiting applicants for

upcoming positions. Network and assist other offices to staff orders. Place

daily quality control calls to customers. Complete and maintain all injury

reports and drug testing results. Log and order tools and office supplies.

Maintain and balance petty cash funds for advances and miscellaneous office

expenses. Process new customer paperwork. Log, generate, sign off and

issue weekly and daily payroll. Generate daily and weekly overtime reports,

for payroll and billing. Perform nightly computer close out procedures for

accounting department. Backup all daily and weekly activity. Generate,

assemble, and mail weekly billing to customers. Prepare post billing debit

/ credit memorandums for erroneous billing.

EDUCATION

1995-1996 Mesa Community College, Mesa, AZ

1989-1992 Graduate of McClintock High School, Tempe, AZ

RECRUITING EXPERIENCE

ENGINEERING INFORMATION

TECHNOLOGY BUSINESS DEVELOPMENT

Software Engineers / Embedded

C, C++ PMP Project Managers

Civil / Structural Linux, CDMA, TDMA

Proposal Writers

Mechanical

Master Schedulers

DRAFTERS / DESIGNERS CLERCIAL / ACCOUNTING

HEALTHCARE

Civil / Structural /Electrical / Administrative

Assistants Allied Health Professionals

Mechanical (Process Piping) Customer Service (Call Center)

Contract Travel RN's

AP /AR Clerks

LIGHT INDUSTRIAL/ SKILLED TRADES

AEROSPACE

MIG welders TIG Welders CNC Brake Press Operators

CNC Machinists

COMPUTER APPLICATIONS / APPLICANT TRACKING SYSTEMS

Manpower Professional

MS Word - Used to view / reformat resumes, and compose offer letters of

employment.

MS Excel - Used for tracking purposes, and determining bill and pay

calculations for IT contractors.

Lotus Notes - Communication and scheduling interview appointments for

contract IT and Upper Level Management.

Sonic - Applicant / Client tracking system for recruiters and upper level

management. This application is also used by recruiters to source

candidates that have been employed by previously on other contracts.

VMS Tools

Direct Source - Vendor Management System is used to submit and qualify IT

candidates to the Relationship Manager.

Taleo - Vendor Management System.

Resolve Staffing

MS Word - Used to view / reformat resumes

MS Excel - Calculate expenses incurred by travel agency to approximate pay

rate, travel expenses and profitability.

These formulas factor, travel expenses, housing, pay rates, association

fees, mileage, housing or airfare, burden rate and profitability of which

are all paid by the travel agency for the healthcare professional.

Microsoft Outlook - Communication for clients and Contract Healthcare

Professionals.

TSS - Applicant tracking database for clients and contract healthcare

professionals.

Encore Staffing Services

Star Searcher - This application used to enter / store and maintain client

job orders, as well as employee information, interview details, job skills,

and pay rates.

Excel - Create listing of Clientele contact information.

Word - Used to view/ edit and reformat resumed submitted to clients.

Microsoft Outlook - Communication, and scheduling interview appointments

for temporary employees.

Coast to Coast Temporary Services

I-Simply Visual - This application used to enter / store and maintain

client job orders, as well as employee information, interview details, job

skills, and pay rates.

Excel - Create Listings of Engineering professionals' for future job

opportunities.

Word - Used to view / edit and reformat resumes submitted to clients.

Microsoft Outlook - Communication for contractors and clients

AZ Labor Force, Inc

Temps plus JKM - A DOS based application used to process job orders,

payroll, and billing.

Contact this candidate