Heather Whitmore
Toledo, Ohio 43615
ablk2x@r.postjobfree.com
Summary *Dedicated, conscientious, detail-oriented and dependable
*Highly organized and works well under pressure
*Strong interpersonal skills; the ability to work effectively with other people
*Word processing skills, type 70+ wpm
*Computer skills: WordPerfect, Microsoft Word, PageMaker, Some Excel
Experience Bartender
Buffalo Wild Wings, Toledo, Ohio 419-***-****
07/2009 - 09/2009
*Serve food and beverages to customers
911 Communications Operator
City of Toledo Police Dept, Toledo, Ohio 419-***-****
04/2006 - 04/2009
*Answered emergency and non-emergency call for the city
*Entered calls into the cad system and would transfer them to the correct dept.
*Assisted with on-the-job training
Key Manager/Bartender/Waitress
Longhorn Steakhouse, Maumee, Ohio 419-***-****
10/2001 - 12/2008
*Assisted with effectively running the restaurant with another store manager
*Handled money
*Serve food and beverages to customers
Accounts Payable/Newsletter Editor/Banquet Coordinator/
Receptionist/Waitress
Stone Oak Country Club, Holland, Ohio 419-***-****
07/1991 - 09/2001
*Prepared and entered vendor invoices into the computer
*Responsible for writing checks for weekly deliveries
*Handled all vendor inquiries and reconciled vendor statements
*Printing weekly check runs on computer, matching invoices with checks and
running all correspondence reports to update to general ledger
*Enter manual checks into the computer
*Typing all correspondence for Board and House committees
*Performed general clerical duties
*Composed a sheet on excel for calculating employees tip; then transferred to
payroll sheet
*Calling in payroll, picking it up and then depositing check to current bank
*Responsible for collecting information, articles, etc. and formatting a country
club newsletter
*Taking photos at all social events for newsletter
*Responsible for printing, collating and mailing of newsletter by certain deadline
*Creating monthly flyers for upcoming events
*Formatting and printing of dining room menus for lunch and dinner
*Extensive knowledge on planning parties, wedding receptions, showers,
company functions
*Responsible for billing the members
*Answering all telephone calls and transferring to proper department
*Taking lunch and dinner reservations
*Responsible for set-up of specific rooms according to diagram for weddings,
showers, etc.
Events Usher
University of Toledo, Toledo, Ohio 419-***-****
07/1989 - 04/1992
*Interacting with general public; assisting people to their proper seats in Savage
Hall for concerts, graduations, etc.
Education 1991 - 1994 University of Toledo
Toledo, Ohio 43606
Major: Business Administration
1986 - 1990 Bowsher High School
Toledo, Ohio 43614
College Prep Courses
Diploma: 1990
References Available upon request