Customer Service Manager
Resume:
Alissa Evans
Port Ludlow, WA 98365
*************@*****.***
Objective: Seeking a fun and challenging environment to
exercise my barista and customer service skills.
Experience:
03/05-07/09 Armstrong Real Estate
Solvang, CA
. Apartment Manager
. Arranged for maintenance services to be performed in
units
. Processed all paperwork, including, but not limited to,
rental applications, eviction notices and lease contracts
. Represented and enforced rules for owner and dealt with
all move in and out procedures
02/07-03/08 Fess Parker Wine Country
Inn Los
Olivos, CA
. Front Desk Receptionist
. Answering a multi-line phone system and checking in and
out guests
. Practicing four diamond standards, such as calling
guest by name and offering customized directions to and from
locations of interest
10/06-05/08 Santa Barbara Wine Country Weddings
and Events Solvang, CA
Day-Of Event Assistant
. Assist coordinator in Day-Of duties such as: providing
effective communication with vendors, directing wedding and/or
bridal party, dismissal of guest tables to buffet, and providing general
support to wedding planner
06/04-08/08 El Rancho Market
Solvang, CA
Barista
. Roasting, blending, bagging and flavoring of coffee
beans
. Preparing all types of espresso, coffee and tea
beverages
09/04-09/05 The Barber Shop
Santa Ynez, CA
Hairstylist
. Providing professional hair care services with top of
the line products
Education:
Santa Barbara City
College
Santa Barbara, CA
. Completed 24 units and plan to continue in the Interior
Design Program in WA State
Santa Maria Beauty
College
Santa Maria, CA
. Completed 1600 hour cosmetology school requirement and
passed the California State Licensing Exam
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