Customer Service Manager

ALAN TETER

Simla, CO. *****

719-***-****

*********@*****.***

OBJECTIVE:

I have a passion for customer service as well as cooking

and

Am seeking a position where I can develop and excel while

giving my best to an employer.

Having extensive product and customer service knowledge,

allows me to get along well

with others, while also working efficiently on my own,

always up to a challenge, and love to learn.

I am a sincere, loyal and dedicated individual who has a

great

deal of

ambition, strong work ethic, and active listener.

WORK EXPERIENCE:

Universal Call Center Representative

8/2005-06/2010 Chefs Catalog

* Assure customers receive courteous and efficient service

by assisting them with questions, inquires, and new orders.

* Product Information Specialist; gather product

information, research questions and update Excel

information files.

* Collect, organize, and update Excel parts files.

* Seasonal floor Lead, daily refunds, mail orders, error

reports, MS office skills

Owner

3/2001-8/2005 Al's Tub and Sink Repair

* Restoration, Pattern maker

* Repairs on porcelain, fiberglass, and plastics.

* Full operation of business

EDUCATION:

Plymouth High School, Plymouth, IN.

Graduate

Ancilla College, Donaldson, IN.

Certificate in Computer Sciences

SKILLS:

CHEF EXPERT

GENERAL MANAGER (Restaurant Industry) EXPERT

PATTERN MAKER EXPERT

CUSTOMER SERVICE EXPERT

CARPENTER INTERMEDIATE

OTR DRIVER INTERMEDIATE

Restaurant Industry

Approximately 9 years in management (full operation), 4 years Chef (only

cook on duty), 8 years worker and /or line-cook (supervised).

21 years

1968-1972 Dairy-Bar Restaurant Worker, cook

1972-1977 Harold's Italian Places General Manager

1977-1979 Rossi's Pizzaria Line cook, Station

1979-1982 Granny's Crust Company Shift Manager

1983-1986 Balloon Wurks (Holiday Inn) Chef

1986-1986 Brass Rail Chef

1997-1999 Pizza Bills Line cook

2004-2004 Gleneagle Grill Chef

2005-2005 Tao Grill General Manager

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