Manager Sales

James L. Ratledge

**** ******* ** *.

Athens, TN 37303

C: 423-***-**** **************@*****.***

Service Experience:

Credit Manager, 03/2010-Present

Wells Fargo, Cleveland, TN

-Managed a fast pace work environment while insuring the highest

customer experience

-Analyzed detailed financial and credit data

-Helped match customers with an appropriate loan program and

level of risk

-Worked in an intense competitive selling environment of credit

products

-Achieved monthly sales goals

Account Representative, 02/2009-10/2009

Vanderbilt Mortgage & Finance, Maryville, TN

-Managed over 1,000 accounts

-Found resolutions to help each individual customer's situation,

reduced foreclosures

-Reached monthly goals

Branch Manager Trainee, 10/2006-01/2008

CitiFinancial, Cleveland, TN

-Won the Top Performer award for the region

-Sold loans & credit insurance to meet the customers' needs

-Maintained and built a strong customer relationship

-Solved issues with delinquent accounts

Education:

Bachelor of Business Administration in Finance, 05/2006, Self Funded

Education

Concentration: Corporate Planning and Investments

Accreditation: Association to Advance Collegiate Schools of Business

East Tennessee State University (ETSU), Johnson City, TN

Leadership and Additional Activities:

Founding Father/Vice President Member of Lambda Beta Chapter, Kappa Sigma,

08/2004-Present

Member, Delta Sigma Pi, 01/ 2005-Present

Professional Skills:

Software: AS 400, Maestro, Sales Platform, S2DO, AOW, Microsoft Office

Contact this candidate