Customer Service Human Resources
Resume:
Stephanie Scalzi
Gardner, Kansas 66030
Emporia State University Psychology
Major
Bachelor of Science May 1994
Rehabilitation Minor
Membership Services Director-Competitive March
2008 to November 2009
Kansas Rush Soccer Club
This position is part-time and I am seeking full time employment. My
responsibilities include assisting team managers with their voluntary role.
This includes explaining the requirements of the position as well
assisting with anything that they need. I am also responsible for
invoicing the teams for club fees and other charges. I handle collections
as well. In this role I edit and publish our company website. We use
QuickBooks as our accounting software. I maintain our database of players
and teams. I also help with the administrative responsibilities for the
annual try-outs that are held to select players for the competitive league.
I offer customer service to our clients as well as assist with answering
phones.
Stay At Home Mom February 1999 to
March 2008
During this time period I worked periodically for temporary firms. The
types of assignments that I had included Human Resources Director maternity
leaves, a variety of human resources positions, administrative assistant,
receptionist, call center employee, customer service representative and
office assistant. I was responsible for payroll during several
assignments. I also owned my own BeautiControl business attending seminars
on managing a home-based business as well as recruiting, selling and time
management skills.
SOR, Inc. May 1997 to February 1999
Human Resources Generalist
As a member of this two-person team my responsibilities included new hire
orientation, exit interviews, planning of company meetings for the C.E.O.,
plan and execute the company picnic and Christmas parties, recruiting,
manage all company temporary needs, insurance, maintain files and oversee
the receptionist. In this role I was also responsible for relocation for
new upper level management. The HR Director went on maternity leave and I
was responsible for the daily operations of the human resources department
during her 12 week leave.
Cerner Corporation May 1995 to
May 1997
Recruiting Specialist
My responsibilities included working with the hiring managers to fill all
non-programming positions. This included making travel arrangements for
prospective candidates as well determining different ways of prospecting
for candidates
Accountemps Staffing Firm May 1994 to
May 1995
Staffing Manager
In this role I was responsible for interviewing and testing applicants for
temporary and temp to perm assignments. I also selected and placed
temporaries on assignments. I also maintained client relationships by
making on site visits to client locations. I also worked to add clients to
our firm by cold calls and selling of our services.
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