Customer Service Medical
Resume:
LaTosha Thompson
abljpm@r.postjobfree.com
Objective To obtain a secretarial/receptionist position where I can use
my computer and clerical skills. Results oriented professional
with over 4 years of Administrative and Customer Service
expertise.
Professional Microsoft Word
Skills Microsoft Excel Medical Coding Certificate Oral Drug
Microsoft Power Medical Records Testing
Point General Office Certificate DOT Drug
Medical Skills Testing
Terminology Making Money Certificate Hair Drug
Medical Billing Matters Testing
Customer Service Certificate Non-DOT Urine
Skills Drug Test
Certificate Instant Urine
Testing
Education
Rockingham Community College - Wentworth, Certificate in Human
Resources Development, Medical Terminology, Medical Billing and
Medical Coding 2006,2009
Employment Developed ability to work in a fast-paced atmosphere
Skills Maintained excellent customer relations and developed customer
rapport
Outside sells to different companies
Accurately calculated and made daily deposits
Ability to follow instructions well and make decisions with no
supervision
Maintained all record-keeping procedures without error
Delegated responsibilities to management to meet company's
expectations
Effectively developed telephone communication skills and
consistently met quotas
Employment History
Patriot Service Temp Agency (Guild 05/11/09 - 4/12/2010
Center- Mental Health), Greensboro, NC,
Temporary Assignment
Diagnoses Data Entry
Process new and old diagnosis update into
system, filing, working with HSIS entering
principal & primary codes, updating staff
assignment & substance abuse into the
computer for client's profile.
A1-Labs, Greensboro, NC, Company underwent 05/19/07-11/07/08
financial layoff
Office Assistant
Responsibilities included answering
phones, appointment scheduling, daily
payment intake and balancing,, data entry
using word & excel and assistant in drug
testing & background checks for different
employers
11/07/06 -10/18/07
Express Personnel,(Mose Cone Hospital)
Greensboro, NC, Temporary Assignment
Medical Records
File, Retrieve Information/Daily Mail
Distributions (Interoffice and
Post)Medical Records/Working with IDX,
IMPACT, E- Chart
Contact this candidate