Sales Customer Service

Lauren Engelberg

***** *. ****** **. #***

Saugus, CA. 91390

661-***-**** abljoq@r.postjobfree.com

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Objective: To obtain a position as a receptionist.

Experience:

June 2008- August 2009 Facey Medical Foundation

Medical Receptionist

. Answered high volume phone calls

. Worked directly with physicians and nurses

. Experience booking appointments and taking messages for patients

. Worked in Internal Medicine, Family Practice, Pediatrics

. Used communication skills checking people in for appointments

. Familiar with insurance HMO, PPO

August 2007-March 2008 Comprehensive Autism Related Education

Behavioral Therapist

* Worked as a home and school behaviroal therapist to help modify

behavior plans for children with Autism.

* Used skills from ABA, DTT, PRT

* Worked with parents and teachers to help create ways to eliminate

negative behaviors.

* Data collection

February 2007-August 2007 Banana Republic Valencia, CA

Sales Associate

* Helped customers put together outfits, including accessories and shoes

* Handled different aspects of the sales floor

* Worked closely with customers to understand their sense of style and

to personally assist them.

* Assisted in roll outs for new merchandise.

* Worked closely with all other sales associates and supervisory

personnel

August 2003-August 2006 Saugus Union School District Valencia, CA

School-Age Care giver

* Responsible for looking after the children once they got out of school.

* Worked in the kindergarten group.

* Attended many field trips with the children, gained experience in a

stressful situation.

* Created interactive lesson plans for the children.

July 2002- June 2003 Once Upon a Child Valencia, CA

Sales Consultant/Buyer

* Handled all aspects of floor sales and customer service.

* Promoted to clothing buyer in less than four months.

* Closed and balanced all cash register receipts.

* Assisted customers on a daily basis

Education:

Preliminary Multiple Subject Teaching Credential (applied May 2010)

Bachelor of Arts in Liberal Studies from California State University of

Northridge December 2007 GPA 3.5

Associates Degree in Transfer Studies from College of the Canyons, Valencia

California. June 2006. 3.5 GPA

Skills:

. Proficient in Microsoft Word, Excel, Power Point.

. Strong written and oral communication skills.

. Transcription 60 wpm, 10 Key

References:

References available upon request.

Contact this candidate