Customer Service Human Resources
Resume:
Emily M. F. Payne
Phone: 757-***-****
E-mail: abljnt@r.postjobfree.com
SUMMARY
Currently in the process of looking for a full-time/stable position which has growth potential.
I consider myself a hard worker who is highly organized, has a very positive attitude, and pays
attention to detail.
EDUCATION
August 2004 – May 2006 Northern Virginia Community College (Annandale)
Acquired Associate’s of Science degree in General Studies
Overall degree G.P.A. : 3.0 (4.0 scale)
Sept. 2000 – June 2004 West Springfield High School
Graduated June 2004 with Diploma
Active member of several clubs, including : FBLA, Tri-Hi-Y, and Band
Varsity member of the W.S.H.S. Swim & Dive team 2002-2004
WORK HISTORY
April 2008 – June 2010 La Petite Academy
(Hampton, VA)
Job Title: Teacher
Main Job Function: Maintain classroom, paperwork, participate with children, and teach an age-
specific curriculum.
Responsibilities:
Come up with ideas for art projects and special events/activities.
Integrate curriculum into the children’s everyday.
Maintain a clean and safe environment for the children.
Play games with and interact with the children.
Change diapers and clothes as needed.
Help serve breakfasts/lunches/snacks and clean up from them.
Light paperwork and filing duties.
Be friendly and respond to parents when the occasion arises.
Provide first-aid care and T.L.C. to children when needed.
Set good examples for the children (be a good role model).
*This job also required a small customer service task. When prospective parents came with their
children to visit La Petite, I was able to show them the classroom and make a short presentation
on the everyday activities the children participated in. In most cases, parents would use their
opinions of my presentation to enroll or either not enroll their children.
Sept. 2005 – May. 2007 KinderCare Learning Center
Job Title: Lead Teacher
Main Job Function: Maintain classroom, paperwork, participate with children, and teach an age-
specific curriculum.
Responsibilities:
Come up with ideas for art projects and special events/activities.
Integrate curriculum into the children’s everyday.
Maintain a clean and safe environment for the children.
Play games with and interact with the children.
Change diapers and clothes as needed.
Help serve breakfasts/lunches/snacks and clean up from them.
Light paperwork and filing duties.
Be friendly and respond to parents when the occasion arises.
Provide first-aid care and T.L.C. to children when needed.
Set good examples for the children (be a good role model).
*This job also required a small customer service task. When prospective parents came with their
children to visit Children’s World, I was able to show them my classroom and make a short
presentation on my everyday activities with the children.
June 2005 – August 2005 Fairfax County Park Authorities – RecPAC
Job Title: Leader (counselor)
Main Job Function: To watch and interact with children grades 1 through 7 in a summer-camp-
like environment.
Responsibilities:
Come up with ideas for special events and activities for each day of camp.
Work on emphasizing the Fairfax County “Character Counts” (6 pillars) program.
Be respectful and courteous to parents on a daily basis.
Provide a good leader for the children.
Interact with and play games with the children everyday of camp.
Keep all environments and activities safe and child-oriented.
August 2003 – June 2005 Anteon Corporation – Fairfax, Virginia
(now known as General Dynamics IT)
Job Title: Clerical Assistant
Responsibilities:
Maintain employee files.
Make copies/complete small tasks to assist HR employees.
Complete an occasional special project (i.e. enter data into an Excel spreadsheet/stuff mailing
envelopes/faxed documents/create new employee files, etc.)
*During my career with Anteon Corporation, I was the Clerical Assistant in the Human Resources
office. I was able to interact as the part of a team on several occasions including while I was
making new employee files, and also while copying and putting together training manuals for the
new employees’ orientation. In addition, I was able to take some online training modules
regarding company policy on the safe handling of personnel information. Working with this
company gave me the insight into how Human Resources offices are run.
Fall 2002 – December 2004 Rolling Valley Swim Team
Job Title: Assistant Swim Coach
Responsibilities:
Assist the head coach in organization and training of team participants.
Help develop special activities for swim team members.
Provide swimming instruction for children ages 4-18.
SKILLS
Strong computer skills in Microsoft Office applications (Word, Excel, Access, PowerPoint,
Outlook).
Ability to type 70+ WPM.
Very efficient with internet Explorer, and internet operations.
Technology courses completed in high school and college.
Studied interpersonal communication skills.
Successfully completed public speaking communications course.
Have worked with PeopleSoft computer application.
More than 1 year experience with a multi-line phone system.
REFERENCES FURNISHED UPON REQUEST.
Contact this candidate