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Customer Service High School

Location:
Montgomery, AL, 36117
Posted:
September 02, 2010

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Resume:

Kevin D. Honer

**** ********** ****

Montgomery, AL 36117

334-***-****

Email address: abljmv@r.postjobfree.com

Education:

Master of Science in Counseling, Alabama State University, Montgomery, AL

-2001

Bachelor of Science in Sports Management, Southwest State University,

Marshall, MN -1995

General Studies at Barber Scotia College, Concord, NC - 1990

Work Experience:

Upward Bound Math & Science Program Coordinator, Federal Trio Program,

Alabama State University, Montgomery, Al. 9/1/01 to Present

Responsibilities include:

o Managed an annual budget of $220,000 in accordance with strict federal

guidelines.

o Administer a staff of 20 colleagues

o Recruit, interview, hire, train, and supervise students and

instructors.

o Implement tutoring services and programs

o Serve as a liaison with college faculty and high school

administration.

o Manage resources for tutoring including textbooks, study guides,

software, and other tutoring aids.

o Create schedules to students, administrators, and faculty.

o Create flyers and coordinate e-mail to students and staff.

o Conduct evaluation of the entire program.

o Implement on-line work-study for students

o Perform other duties as assigned by the Trio Director.

o Provide monthly, semester, annual reports and supporting documentation

as required.

o Provide supporting documentation for annual reports.

o Assist director with budget and provide budget projections for the

program.

o Assist with managing, hiring, supervising, and evaluating personnel.

o Conduct annual staff retreats to facilitate departmental planning and

quality management.

o Participate in ASU orientation and advise new freshman as needed.

o Provide leadership to the ASU Students on campus.

Professional Consultant/Trainer, Assistant Director of College Tutoring and

Career Training

Alabama State University, Montgomery, Al.

Summer 2002 to Present

Responsibilities Include:

o Work with Alabama State University pre-college centers and tutoring

offices to identify on-going teacher and tutor recruitment needs.

Support urgent recruiting needs for large school partnerships

nationally.

o Create and execute long-term and short-term recruitment plans,

including local and national ad placement, partnership development,

and new initiatives.

o Oversee and manage teacher development including trainings, admin

meetings, teacher summits, professional development seminars, etc.

o Develop new and improve existing Pre-college teacher and tutor

recruitment collateral.

o Manage recruitment budget and associated cost metrics.

o Work with national academic and teacher recruitment teams to

integrate Pre-college and graduate recruiting efforts.

o Communicate via email and phone with prospective teachers and tutors.

Set expectations regarding the interview/audition process, training,

pay rates, time commitments.

o Maintain integrity of faculty database.

o Support teacher training and development initiatives aimed at

achieving 60+% Teacher Excellence.

o Develop and implement target strategies, financial projected cost

analysis and/or establish metrics necessary to achieve departmental

goals and objectives

o Provide excellent customer service and support for teachers,

students, and parents

Educational Talent Search Coordinator/Counselor, Federal Trio Programs,

Alabama State University, Montgomery, AL. 10/1/98 to 8/31/01

Responsibilities include:

o Providing services for middle and high school students to prepare them

for post-

secondary education.

o Exposing program participants to educational opportunities through a

variety of

collegiate, cultural, and personal development experiences.

o Develop forms and procedures to document and measure success in the

program

o Supervising the weekly activities of the Talent Search after School

Tutorial Program.

o Regular contact with students and parents in the program about

academic progress.

o Availability to students to discuss academic and personal concerns.

o Creatively supporting the program and student goals through creative

planning and workshops.

Outreach Coordinator, St. Louis Park High School, St. Louis Park, MN - 2/97

to 5/97

Responsibilities included:

o Counseling inner-city, at-risk students and families in the St. Louis

Park district and

organizing programs which kept students in school and out of gangs.

o Providing outreach services to parents whose students were out of

school for disciplinary reasons.

o Supervising students who were in foster care.

o Developing workshops for students and parents on ways to cope with

gang

violence in the community. Conducted monthly meetings on issues

in the community

o Community Leadership for the Parents against Gangs organization.

o Working directly with parole officers regarding students in the

program.

Lead Youth Counselor, St. Joseph's Home for Children, Minneapolis, MN -

8/95 to 5/97

Responsibilities included:

o Providing services for students at the home shelter with structured

setting and career guidance needs.

o Setting weekly educational goals for students in support groups.

o Organizing weekly exercises with students, which involved: sports

groups, curriculum,

home visits, outings for community work operations and

scheduling.

o Providing data from student files to assist parole officers in

evaluations.

o Providing positive and encouraging feedback to students and families

in the program.

o Setting good personal and professional example for students in and out

of shelter setting.

o Constructing a follow-up plan for students who graduated from the

program.

Volunteer Experience:

Spokesperson, Annual Statewide Children's Mental Health Conference,

Minneapolis, MN - Summers 1995 & 1996

o Spoke to inner-city, at-risk students and families about the

importance of education and

developed seminars on stress management, reality therapy, and managing

aggressive

behaviors.

Program Designer, Minnesota Intercollegiate Athletic Conference (MIAC),

Minneapolis, MN - 6/95 to 8/95 (Internship)

o Designed conference manual guidelines for twelve schools in the MIAC

to follow as law. Worked directly with coaches of all twelve schools

in all sports to ensure proper interpretation and application of

guidelines.

Assistant Women's Basketball Coach, Southwest State University, Marshall,

MN - 8/94 to 5/95

o Assisted in developing practice structure, recruiting, and game

evaluation, which included designing scouting reports and game plays.

Honors:

International Basketball League: Belgium, Germany (8/93-2/94)

Professional Basketball Player- Team: Forbo Teppichboden, Point Guard.

Computer skills: Proficient in Microsoft Word, Word Perfect, and Corel

References: Available upon request

Available upon requestReferences:

Valerie T. Pittman, M.B.A. Alabama State University Director,

Federal Trio

Programs

Phone Number: 334-***-****

Email Address: abljmv@r.postjobfree.com

Reference type: Professional

Dianna W. Hyde Jefferson State Community College English

Instructor

Phone Number: 205-***-****

Email Address: abljmv@r.postjobfree.com

Reference type: Professional

Leonard Everett, Ph.D. Central Florida Community College

Senior Program Manager

Phone Number: 352-***-**** Ext. 1362

Email Address: abljmv@r.postjobfree.com

Reference type: Professional

Rosemary M. Taylor Macon County Racing Commission Chairperson

Phone Number: 334-***-****

Email Address: abljmv@r.postjobfree.com

Reference type: Professional

Steven J. Burton St. Joseph's Home for Coordinator,

Children Evening

Support

Program

Phone Number: 612-***-****

Email Address: abljmv@r.postjobfree.com

Reference type: Professional



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