Customer Service High School

Location:

Posted:

September 02, 2010

KATHLEEN CHAMBERLAIN

Rochester, New York 14617

abljj4@r.postjobfree.com

Skills Summary

. Well organized and multi task oriented

. Word, FileMaker Pro, Quark, APT, & Quickbooks

. Assistant Management experience - personal business and past work

experience

Professional Experience

Office/Legal Notices - The Jewish Ledger/Golf Week, Rochester, NY

May 2010 - present

. Phones, emails and handling account receivables on Quickbooks and hard

copy

. Maintaining subscriptions and legal notices.

Public Notice Coordinator/AR - The Daily Record, Rochester, NY

May 2002 - May 2010

. Process, schedule, & layout public notices for Rochester paper in

FileMaker Pro/Quark.

. Creating Affidavits of Publication and billing on a daily basis.

. Develop business contacts and campaigns to increase public notices.

. Develop circulation efforts through promotional mailings and programs.

. Accounts Receivable/Collections

. Front desk duties

Accounts Receivable & Customer Service - Kimmins Coffee, Rochester, NY

March 1998 - May 2002

. Processing & applying daily payments to over 200 accounts.

. Monthly collection inquiries & invoicing .

. Daily bank deposits.

. Calling customers daily for orders.

. Customer service and redirecting service calls.

. Developed new telemarketing program for potential new customers.

. Office duties such as filing, letter writing, & cleaning.

Education

Monroe Community College, NY - Associates in Computer Information Systems

Garfield High School, VA - Advanced Diploma

References and Older Job Experience Upon Request