Barbara Benotto
**** ******* ***** • Livermore, CA 94450 • 925-***-****
ablji5@r.postjobfree.com
P rofessional Experience
M ICRODENTAL LABORATOR I ES, DT I. Dublin, CA
A pril 2009 to June 2010
$74 Mi llion Full Service Dental Laboratory
Senior Manager, Quality Systems
Created and staffed the fi rst-ever Quality department for company – staff of 13
Directed the effort to become FDA compliant for medical devices
Deployed the first-ever online complaint/compliment log to t rack the voice of the
customer
Developed an assessment program for all returned product- reduced “remake no
charges” by $900,000 in first year
Secured 100% final inspection of all product and reporting of all “QA –Fails” leading to
t he first-ever process for continuous improvement (CAPA)
Appraised and refined electronic inventory system to develop reliable information for
quality reporting and t rend analysis
SI MPSON STRONG-T IE CO., I NC. Pleasanton, CA D ecember
1995 to January 2009
$782 M illion Worldwide Construction Hardware Manufacturer
Quality Assurance Manager: 2007 to 2009
Audited internal ISO processes in manufacturing and R&D labs worldwide
Worked closely with C-level executives after audits and identified issues and r isks
Facilitated r isk assessment teams and r isk mitigation projects for high r isk and high
dollar products
Proven project manager on company-wide projects, including Supply Chain
M anagement,
resulting in significant savings for the company by consolidating import services
Directed cross functional vendor selection teams; worked closely with engineering and
p roduct management to qualify the appropriate vendors thereby reducing product
l iability
Activated customer satisfaction surveys and used the “voice of the customer” as a
catalyst for continuous improvement projects
Delivered “Principles and Qualities of Genuine Leadership” t raining to key
M anagement personnel
ISO 9000:2000 Series: Certified Lead Auditor
Product Manager, Core Products: 2002 to 2007
Developed 40 new products
Oversaw total marketing effort; product development, manufacturing, marketing
l i terature, packaging, product launch and maintenance - $250 Million
Accelerated product development by captaining cross functional teams to deliver
p roducts on time and on budget
Trained 200 U.S. field sales representatives for product launches resulting in double
d igit sales increases annually
Championed a joint development committee with a key vendor (ABC Spax, Germany)
– achieved an additional 95 million units sold
Piloted the company’s annual In ternational Sales Meeting – including production of all
m ulti -media presentations– 1996 to 2006
Web Manager: 1999 to 2002
Project Manager for development and creation of fi rst ever company websites
Mobilized and facilitated the cross functional discovery team to plot design of websites
Lead liaison with all vendors
Delivered and launched the website on t ime and on budget
Product Manager, Consumer Products: 1995 to 1999
Developed first ever consumer product line for company
Grew sales from zero to excess of $1.7 million
L iz Claiborne, I nc. New York, NY
1993 to 1995
International Mul ti Billion Dollar Clothing Line
General Manager, Troy, M I
Motivated staff of 24 sales professionals to $3.4 million in sales
Final P&L responsibili ties, outbound marketing, merchandising and special events
Awarded the 1994 L iz Claiborne Award for Best Event Planning
Previous experience included retail sales and sales management.
1983 to 1993
P rofessional Development
P rinciples and Qualities of Genuine Leadership: Certified Trainer
Reaching for Stellar Service: Certified Trainer
ISO 9000:2000 Series: Certified Lead Auditor
ISO/IES 17025 Auditor
Education
University of Windsor, Windsor, Ontario, Canada
Bachelor of Social Science
Major: Communication Studies
References Available Upon Request