Customer Service Sales

Objective

Seeking position utilizing supervisory experience and strong organizational

skills.

Education

University of the Incarnate Word January 2009-

August 2010

Bachelor of Arts in Psychology, August 2010

Major: Community Psychology Minor: Sociology

GPA: 3.83

4301 Broadway, San Antonio, TX 78209

San Antonio College January 2006-

December 2008

Core Curriculum

1300 San Pedro Ave., San Antonio, TX 78212

Texas Tech University September 2003- December 2005

Concentration: Family Studies

2500 Broadway, Lubbock, TX 79409

Research Experience

Research with Dr. Harold Rodinsky, University of the Incarnate Word

August 2009-Present

. Conducted research on Craik and Lockhart's Levels of Processing

o Drafted Methodology

o Conducted Literature Review

o Submitted IRB Proposal

o Data entry using SPSS

o Continued research for presentation in Fall 2010

Conference/Presentation

San Antonio Area Psychology Research Conference, San Antonio, TX, 2010,

Helping the Helpers: Community Psychology and the San Antonio Police

Department.

Academic Experience

Youth Ministry (Internship experience)

. Participated in the creation of a Youth Ministry Program for the

parish of St. Patrick's Catholic Church

. Coordinated and conducted lessons and activities for the Youth

Ministry

. Worked with parish leaders to incorporate the doctrine of the church

into the youth group

Mental Health Advocate (Internship experience)

. Created blog as a portal for Mental Health Community

. Maintained relations between the Incarnate Word community and the

Mental Health community

. Established relationships with leaders from around the Bexar County

community

. Provided personal outreach to various mental health agencies

Work Experience

Appliance Specialist, Home Depot, Live Oak, TX 78154

October 2008-Present

. Exceeded $275/hour sales quota, targeted customer behavior to increase

sales

. Maintained current product knowledge

. Maintained accurate sales floor determined by the corporate facility

Cashier, Home Depot, Live Oak, TX 78154 April 2008-

October 2008

. Conducted customer service to include register sales, returns, and

special services

. Handled daily till count, maintained accurate balances and deposits

. Conducted opening and closing procedures, exemplified reliability and

punctuality

Child Care Services, Various Families, San Antonio, TX January 2007-

August 2008

. Maintained family household

Student Assistant, Texas Tech HSC, Lubbock, TX 78208 September 2004-

December 2005

. Maintained personnel files

. Maintained payroll information

. Maintained data files with the use of Microsoft Office

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