Customer Service Sales

Resume

John J Petiya

***** ************ ***** (*61)

***-****

Wellington, FL 33414

Dunham416@aol

CAREER OBJECTIVE: To obtain a challenging and rewarding opportunity fully

utilizing my customer service and organizational skills.

10/9 -1/10 Kohl's Department Store, Boynton Beach, FL

Sales Associate - POS Responsible for customer service,

checkout experience. Recovery of floor, assist with

merchandising & security tagging. Seasonal Help.

7/09 - current Sad*Sac Pet Rescue, Boynton Beach, FL

Volunteer -Initially responsible for showing dogs during

adoption events,

Additionally responsible for Foster search, Vet transport,

fostering, basic training, rescue trips, marketing, PR and

Development.

5/09 - current Palm Beach Historical Society, West Palm Beach, FL

Book Store Sales -Volunteer Maintain cleanliness of store,

assist with inventory, tagging new merchandise, customer

service, general guide,

Open and close register and store as needed.

5/09 - current Peggy Adams Rescue, West Palm Beach, FL

Volunteer - Attend orientation and level 101 &102 training

classes. Dog walker and enrichment training.

5/09 - 9/09 TJX Companies, Home Goods, Royal Palm Beach, FL

Sales Associate - Responsible for furniture, wall deck,

lamps, mirrors, rugs, carpets and pictures. Assist with

recovery, shrink prevention, merchandising, security

tagging, coding, and merchandise tagging. Replenish stock

as needed, customer service, returns, mark downs, clean and

organize stock room.

5/05 - 8/06 Palm Beach County Parks & Recreation, Lake Worth, FL

Program Supervisor, Special Events. - Supervise staff in

customer service positions. Maintain effective working

relationships with staff, associates and the general

public. Write performance evaluations, resolve employee and

user complaints, make recommendations. Plan, coordinate and

direct the work of staff. Conduct event meetings with

section and department staff. Develop section policies and

procedures. Assist with budget preparations. Review and

approve maintenance requests and supply orders.

6/97 - 11/04 Jay's Jungles Inc. West Palm Beach, FL

President & Owner Custom landscape sales and installation.

Customer service, budgeting, billing, bookkeeping, and

maintenance. Oversee spraying, mulching feeding and pruning

schedules. Direct staff.

7/02 - 5/03 Alzheimer's Association Tamarac, FL

Development Associate -Events Plan and coordinate events to

enhance visibility and fundraising efforts. Promote

collaboration and partnerships. Implement PR and marketing

activities. Recruit volunteers, lead committees, recognize

sponsors and donors.

10/99 - 7/02 Palm Beach County Parks & Recreation, Lake Worth, FL

Recreation Specialist II- Events Assist the general public

and groups with the development and coordination of special

events. Recommend sites, permit facilities, determine and

collect fees, maintain user and staff communication. Site

meetings, surveys, and post event recommendations.

5/97 - 3/99 Palm Beach Zoo at Dreher Park, West Palm Beach, FL

Events Coordinator Coordinate staff, vendors and

organizations for fundraising, publicity and benefit

events. Effectively help create, plan evaluate and manage

events and their progression. Develop, budget, create and

oversee the Event Volunteer Program.

4/96 - 2/97 Alachua County School Board, Gainesville, FL

Substitute teach & After School Leader. Organize and

implement games, activities and events. Conduct classroom

activities, teach and discipline for grades 2- 5.

8/95 - 1/96 Murex Homes, Loxahatchee, FL

Sales Representative - On site builder, real estate sales.

2/95 - 8/95 Home Buyers Network, Boca Raton, FL

Sales Associate -General residential real estate sales and

contract reconciliation.

10/94 -2/95 American Investors Realty, West Palm Beach, FL

Sales Associate General residential real estate

foreclosure sales

3/91 - 10/94 City of Plantation, Plantation, FL

Site Manager 1 Supervise facility operations and staff,

conduct orientations and evaluations. Complete financial,

registration, and public usage reports. Develop and

implement programs and classes. Resolve user complaints.

Recreation Leader - Implement children's holiday and summer

programs. Conduct camp staff training, site supervision.

Assist with interviews, grading and hiring of summer camp

staff. Maintain effective communications with staff,

participants and parents.

2/91 - 3/92 Copperfield Luxury Apartments, Coral Springs, FL

Social Director Organize and implement calendar of events.

Supervise teen and adult center operations. Initiate

purchasing, conduct staff meetings.

8/90 - 2/91 J Byrons, Coral Springs FL

Retail Associate Department store customer service

representative in menswear department. Maintain floor

racks, dressing rooms, general department appearance.

Register sales, cash reconciliation and register reports.

Participate in corporate sales goals/projections.

6/87 - 8/90 North Broward YMCA, Coral Springs, FL

Program Director - Develop, implement and administer family

programs. Fundraising, membership drives, design

promotional literature. Supervise county wide camp program.

Initially an Intern, Unit Leader, Camp Counselor

EDUCATION: University of Florida, Gainesville, FL

Bachelor of Science in Public Recreation.

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