Manager Human Resources

K ATE HOWARD ***

D unbar Court

Franklin, Tennessee 37064

Phone: 615-***-****

Cell: 615-***-****

************@*****.***

HUMAN RESOURCES BUSINESS PARTNER

Respected Human Resources Professional with extensive experience in supporting Finance, Information

Technology (IT), Manufacturing, Recruiting as well as HR for HR organizations serving operations in

several state Regions. Gained reputation as a valued partner with executive leadership and managers in

developing and implementing strategic plans to support growth, corporate structuring, development of

workforce plans and divestitures. Career successes built on demonstrated skills: Diverse business

acumen, innovative thinking, clarifying strategic issues, and facilitating decision making in a complex,

fast changing environment

COMPETENCIES

Employee Relations Training and Education Project Management

Performance Management Regulatory Compliance Case Investigations

Organizational Design Restructuring Career Development

Diversity Program Design Employee/Manager Consultation Change Management

PROFESSIONAL EXPERIENCE

Nortel Networks, Nashville, TN 1985 – 2008

Employee Relations (2006 – 2008)

Provided timely and consistent consultation, subject matter expertise and guidance to employees, managers and

human resources staff in assigned geography (Arkansas, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana,

Maryland, Mississippi, Missouri, New Jersey, New York, Ohio, Oklahoma, Tennessee, Virginia, Washington DC

and West Virginia). Investigated issues, recommended solutions, coached/counseled, and shared knowledge while

minimizing legal exposure and cost

Created efficiencies by eliminating face-to-face classroom sessions and travel costs by initiating,

developing and designing “Just-In-Time” recorded training programs for all U.S. Managers. Increased

manager satisfaction by placing all training segments into 20/30 minute recorded segments. Training

segments included: Employment Law, Sexual Harassment Awareness & Prevention; Non-Payroll Worker

Utilization; Preventing and Addressing Employee Inappropriate Behavior/Misconduct; U.S. Employee

Notification Training; U.S. Government Employment Equity Compliance Training

Delivered Employee Relation activities including but not limited to case investigation and

resolution; Workforce reduction process management and employee notification; AAP and workforce

Compliance; Employment Law; Risk Assessment/due diligence; Disciplinary action; Involuntary

termination; Integrated Talent Planning; Contribution Indicators and workforce reduction adverse impact

analysis; Manager training; Performance management consulting

Investigated formal employee complaints and recommended the company’s response

Recruiting Project Manager (2002 – 2005)

Reviewed and enhanced current employment programs within the Recruiting function to ensure delivery of high

quality metrics and the generation of programs in support of the strategic direction within the Human Resources

organization

Increased productivity by designing and implementing Global Human Resource Manager Website

in support of newly acquired SAP application. Implementation provided step-by-step instructions for

managers on daily HR related actions within the SAP application, including but not limited to

Compensation, Recruiting, Organizational Management and Global Mobility. Website implementation was

developed with minimal cost to Nortel by utilizing internal resources and capabilities

Produced $14.5M cost savings by designing and implementing North America Redeployment

Program by formulating process to compare skills of impacted employees to current open positions.

Initiative reduced severance and employment consulting fees

Improved quality of Corporate Offer Letters ensuring content consistency by partnering with

Global Regional Primes and legal to streamline content and enclosures

Human Resource Manager (1985 – 2001)

Provided HR Leadership to multiple lines of business on a global basis by initiating and conducting programs that

effectively supported the vision of each organization and contribute to the success of the business

Successfully outsourced 1,874 IT resources to preferred vendor – CSC

Designed and coordinated a Performance Management Guidebook for Managers

Executed corporate wide downsizing activities encountering no legal claims

Designed and facilitated a training program for the Finance function and was publicly recognized

by CFO

Partnered with senior management to accomplish organizational re-design. Included design to

consolidate all N.A. Accounts Payable positions into one centralized site – Nashville. This activity included

an introduction and creation of a call center and introduction of self-directed teams

Ensured diverse programs initiated to enhance Nortel’s vision by incorporating InRoads program

Partnered with Talent Delivery organization to implement hiring strategies to meet the diverse

staffing needs of the organization

EDUCATION

Trevecca University – Nashville, Tennessee

B.A. Degree, Management Human Resources

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