Sales Manager

. Interviewed and qualified people to become Independent Sales Reps.

. Solved disputes and answered questions for customers and Sales Reps to

their satisfaction

. Processed client files and scheduled appointments, meetings and

incentive payoffs

Planned monthly sales meetings, leadership meetings and one on one business

plan

ACCOMPLISHMENTS: AVON PRODUCTS, INC.

. Division leader in Fragrance Sales for 21 years

. Total Customer Served for 21 years

. Average customer order size

. Million Dollar Sales Leader

. Contender for Circle Excellence (top 10%) in Sales Increase for 17

years

. Sales Manager of an average 350 Representatives over 21 year period

QUALIFICATIONS:

. Work well without supervision

. Excellent Verbal, Written and Listening Communication Skills

. Ability to prioritize and remain focused on the essence of an issue

. Excellent with customer support services

. Skilled at learning new concepts quickly while working well under

pressure

SEEKING: Salaried Position; No Health Benefits Needed

EXPERIENCE:

07-11-1983-11-30-2004 Avon Products, Inc.

Memphis, Tenn.

National District Sales Manager

.

. Maintained and ran office without the assistance of Division

Manager; handled large sums of money

. Trained Representatives to become Leadership Reps., Presidents Club,

Beauty Advisors and how to get

. New customers and sell more to their current customers

. Answered 3 Telephones, Greeted Representatives, Used Fax, Copier,

Micro Soft Office Word,

. Assisted Representatives in solving problems

10-01-1971-09-30-1972 Baptist Memorial Hospital Memphis,

Tenn.

PBX Operator

Answered multi-line telephone system

. Paged Doctors and Nurses

. Connected callers to patients rooms

10-01-1972- 12-31-1981 Tennessee Dept. Human Services Memphis, Tenn.

Welfare Aide, Public Asst. Officer, Administrative Review Officer

. Assisted Counselors in providing services for children who were

placed in Foster Care

. Determined the eligibility of parents to receive government funds

and medical services for their children

. Determined if agencies were providing services to children and

Senior Citizens according to Federal

. Regulations and Guidelines

. Made home visits

May 1967 Hamilton High School Diploma

1478 Wilson Street, Memphis, Tennessee 38106

Sept. 1967- May 1969 Kentucky State College None

Frank Fort, Kentucky

August 2005- November 2005 Career Professional School Real Estate Earned

Certificate

September 2007-May 2009 All Saints College License

Memphis, Tennessee

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