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Customer Service Manager

Location:
Boonville, IN, 47601
Posted:
September 03, 2010

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Resume:

Lorena L. Brinkman

P.O. Box *** . Boonville, IN *7601

abliwv@r.postjobfree.com

812-***-**** (h) . 812-***-**** (c)

OBJECTIVE

Administrative / Bookkeeping professional seeking full time employment

where I can contribute to a team effort that will utilize my organization

abilities, detail-orientation, multitasking, office administration,

accounting and management skills.

WORK responsibilities

.Administrative Assistant .P/R Calculation /

Personnel Records

.A/P, A/R and Cash Reconciliations .Business Adjunct

Instructor

.Quick Books Pro. .Establish Budgets and

Purchasing

.Monthly Financial Statement Preparation .Office Manager

.2003 MS Office: Word & Excel .Key 55+ wpm

.Customer Service & Retail Sales .Full Charge

Bookkeeper

PROFESSIONAL EXPERIENCE

Mannon L. Walters, Inc. - Evansville, IN

September 2005 - Current

Investor Relations

. Receive funds for 5 Partnership Drilling Programs with 1,160 investors

in the $55+ million dollars.

. Established and maintain records for clients and 200+ brokers/dealers

using Excel.

. Maintain due diligence records and all correspondence.

. Receive funds for 2 debenture programs of $3.6 M with 57 investors.

. Supervise the calculation of investor checks, creating newsletters and

supervise the mailing or wire transactions for all investors.

. Payroll calculations, pay taxes and tax reporting

Kohl's - Evansville, IN

Aug 2007 - Current

Jewelry Sales (Part Time)

. Sell fine jewelry and watches

. Prepare merchandise for display and provide excellent customer service

. Serve as a cashier

Indiana Business College - Evansville, IN

Jan 1998 - Jun 2008

Adjunct Faculty

. Lesson preparation, instruction and evaluation of students' progress

in the following business subjects:

.Communication 1 & 3 .Keyboarding 1, 2, &3

.Customer Service .Accounting 1

.Payroll .Office Procedures and

"Strategies for Success"

Lorena L. Brinkman - page 2

PROFESSIONAL EXPERIENCE (continued)

Warrick County Department of Economic Development - Newburgh, IN

Jun 2003 - Aug 2004

Executive Assistant

. Established and maintained all accounting for several major projects.

. Set agendas for board meetings.

. Organize training of county officials and board members.

. Handled confidential information regarding prospective firms

interested in moving to our county.

Geiger Transfer & Storage - Evansville, IN

Sep 1997 - Jan 2003

Business Manager / Full Charge Bookkeeper

. Reorganized entire accounting process to a job cost accounting

utilizing Quick Books Pro.

. Cross-trained entire office staff, established internal audit

controls, and maintained all personnel and workman comp records.

. Prepared financial statement, filed quarterly IFTA fuel tax reports.

. Negotiated benefit package.

Feb 1992 - Jun 2993

Accountant / Full Charge Bookkeeper

Established note schedules and cash flow

EDUCATION

Oakland City University - Oakland City, IN

BS Organizational Management - 1996

Lockyear Business College - Evansville, IN

Elementary Accounting: Basic Certificate - 1966

AFFILIATIONS

. American Institute of Professional Bookkeepers: 1985 - Present

. Indiana Notary Public: 1978 - Present

. Foresters 1968 - present

o Branch Secretary or Treasurer 1971 - 2003

o Area Service Team Chairman: 2005 - 2008

. Train and work with local branches in annual planning for

Indiana, Kentucky & Tennessee

o 2009 - Elected to Tri-State Regional Board

. Tri-State Desk & Derrick Club: 1990 - 1997

o Treasure of local club 1994

o Served on the Hospitality committee for International convention

in Evansville, IN 1994



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