Adam Jerone Lane

**** **** ** ***** *****

Apt **11

Tempe, AZ 85282

Day Phone: /480-***-****

Email: abliur@r.postjobfree.com/abliur@r.postjobfree.com

Objective

The objective for me is to continue to develop knowledge and skills for

effective communication. Working in this field will build upon personal and

professional communication experiences. A position like this will help me

further develop communication skills necessary for the development of

professional competence and values; critical thinking and problem solving;

information utilization; and collaboration. From my time in the military I

have experience as an effective communicator. This job will be a learning

process that will hopefully continue to open doors to being an even more

effective communicator.

Salary objective: 35,000 per year

Central Arizona Shelter Services

Veterans Case Manager May 2009- Present

- Develop an effective case plan for clients based on individual needs.

- Research database and files for background information on returning

clients.

- Conduct an intake discussion with client, obtaining as much relevant

information as possible.

- Assess client needs for basis of developing individual case plan.

- Review case plan with client, providing resource information,

referrals, and direction.

- Set expectations with client of agency guidelines and compliance with

case plan.

- Support client in achieving case plan goals.

- Conduct follow-up discussions and provide walk-in assistance as

needed.

- Review progress, monitor notes in system from other departments, and

obtain additional information to support client in adhering to the

case plan.

- Determine and administer consequences for non-compliance with case

plan goals.

- Assist client in obtaining forms, completing paperwork, and contacting

referrals.

- Act as an advocate for the client, as appropriate, with extension

requests, Re-entry & Review Committee participation, etc.

- Maintain complete and organized client files and close out files as

needed.

- Enter relevant data in HMIS system on a timely basis.

- Compile data and produce reports for analysis and assessment of

program effectiveness.

- Establish and maintain referral resources in the community.

- Educate other agencies on the services offered by CASS and its

affiliates.

Work Experience

24 Hour Fitness

Membership Counselor December 15th -Jan 15th 2009

Membership Counselor is responsible for obtaining qualified leads through

internal and external marketing efforts, setting appointments, and

enrolling new members by using company sponsored presentation tools.

Membership Counselors generate revenue by exhibiting strong and effective

lead generation /sales skills, and providing excellent customer service to

potential, new and existing members. Responsible for obtaining leads from

within the community using company provided tools/programs.

- Responsible for generating leads/new business internally through

member promotions, referrals and the dissemination of guest passes.

Must be comfortable contacting leads generated via the phone.

- Must consistently achieve or exceed personal sales goals.

- Must tour potential members through the club and describe the

facility, equipment, services and amenities.

- Follow up with members that have enrolled to ensure we are exceeding

expectations.

New Horizons Computer Learning Center

Applications Instructor: October 1st 2008 - December 15 2008

- Instruct MS Word,

- PowerPoint,

- Excel beginner level classes

University of Phoenix (Enrollment Counselor): November 2006- June 01, 2009

- My responsibilities were managing inquiries and making effective

contact with prospective students via phone or e-mail.

- helping prospective students decide on what programs best match their

needs

- working with prospective students to assist them in completing the

necessary paperwork

- to enroll for educational programs

- Working with prospective students by motivating them to achieve their

educational goals

- Provide students across the country with the highest level of one-on-

one counseling and administrative support while in the beginning

stages of college.

- Act as a personal coach / counselor / advisor to help students qualify

for admissions, select a degree, complete the enrollment process and

make a smooth transition into the classroom.

- Work as part of a Graduation Team with other counseling specialists to

ensure students success

Salary: 44,000 per year

Pinkerton Government Services

Security Guard: March 2006- November 2006

- Screens and assists visitors and customers with a legitimate need to

gain entry to the facility, through the admittance process

- Provides pleasant interaction with associates, customers and visitors

Provides information as requested by the visitors and/or customers

regarding the facility, (general information pertaining to the

surrounding area, and any assistance necessary to ensure customer

satisfaction).

- Tours assigned route checking for unlocked doors, unsafe conditions,

security violations, fire hazards, mechanical problems, blocked

exits/doors/stairways, unauthorized persons, etc. Logs conditions

found in your Daily Activity Report or other report formats

- Observes and reports any suspicious activity to appropriate

security/management representative

United States Marine Corps:

July 1997- July 2005

Salary: 48,000 per year

Squad Leader-

-Assists in the performance of reconnaissance operations.

-Employs, fires, and recovers anti-personnel and anti-tank mines.

- Locates and neutralizes mines. Operates, mounts/dismounts, zeros, and

engages targets using night vision sight.

-Operates and maintains communications equipment and operates in a radio

net.

-Operates in a NBC contaminated area.

- Constructs field expedient firing aids for infantry weapons.

-Performs as a member of a fire team during a movement to contact,

reconnaissance, and security, an attack, defense, situational training

exercises and all infantry dismounted battle drills.

-Processes prisoners of war and captured documents.

-Leads an infantry team in combat operations, providing tactical and

technical guidance to subordinates and professional support to both

superiors and subordinates in the accomplishment of their duties.

-Leads, supervise, and trains subordinate personnel.

-Calls for and adjusts indirect fire.

-Evaluates terrain and selects weapon emplacement.

-Controls organic fires. Installs and recovers anti-handing devices on anti-

tank mines and electrical and non-electrical demolition charges.

-Supervises construction of hasty fortifications and receipt, storage, and

issue of ammunition.

-Records operational information on maps.

-Receives and implements combat orders, directs deployment of personnel in

offensive, defensive, and retro grade operations.

-Requests, observe, and adjust direct supporting fire.

-Evaluates terrain and supervises the emplacement of sighting and firing

all assigned weapons.

-Uses maps and map overlays, performs intersection and resection, and

determines elevation and grid azimuths.

- Leads a fire team during a movement to contact, reconnaissance and

security, an attack, defense, situational training exercises, and all

infantry dismounted battle drills.

Education

University Of Phoenix (The Bachelor of Science in Communication Program)

Bachelor's Degree - 5/2/2009 Major: Communications

Masters Degree-02/2011: Addiction Counseling

Skills:

Word

PowerPoint

Excel

Outlook

Awards:

GLOBAL WAR ON TERRORISM EXPEDITIONARY MEDAL

GLOBAL WAR ON TERRORISM SERVICE MEDAL

NAVY MERITORIOUS UNIT COMMENDATION

LETTER OF APPRECIATION x 4

MARINE CORPS GOOD CONDUCT MEDAL x 3

SEA SERVICE DEPLOYMENT RIBBON x 2

NATIONAL DEFENSE SERVICE MEDAL

NAVY AND MARINE CORPS ACHIEVEMENT MEDAL x 2

NAVY UNIT COMMENDATION x 3

MERITORIOUS MAST

KOREAN DEFENSE SERVICE MEDAL

Knowledge, Skills and Abilities:

1. Ability to receive, collect, research and/or analyze intelligence

information and data.

At my current place of employment my job deals with a lot information

gathering. Research database and files for background information on

returning clients. Conduct an intake discussion with client, obtaining as

much relevant information as possible. After receiving the information from

the client's reasons for being homeless it is my job to help the client

come up with a plan based off the information provided to me.

2. Ability to produce effective written communication products.

Attending the University of Phoenix for 4 years really provided me with an

opportunity to learn about effective communication. Also at my current

place of employment I work to help the homeless as a caseworker for

homeless veterans. We meet one on one and discuss options for ending their

homelessness. In these one on one meetings communication has to be

effective so that the client is clear on the services offered.

3. Skill in effective collaboration and oral communication.

Collaboration and Oral Communication are very important between me and my

clients and other providers. Between me and my clients I have to

collaborate with them to be able to help them see a brighter future if they

are willing to address the issues that have led them to becoming homeless.

Contact this candidate