LYNN GLENWRIGHT ALLEN
San Diego, CA 92131
Phone: 858-***-****
Cell: 858-***-****
Email: ablitx@r.postjobfree.com
SUMMARY: Ten years business experience in various phases of Sales
and
Management with emphasis on Hotel/Catering Management.
EDUCATION: Business Science Degree with concentration in Hotel, Restaurant
and Travel Management. Graduated California State
Polytechnic
University, Pomona, California in June 1987.
ADDITIONAL TRAINING:
European Cuisine, Wine & Hotel Management, Ecole
Hoteliere,
Lausanne, Switzerland: July, 1985 to September, 1985.
Embassy Suites Management Training Program; 1987/1989
Certificate of Achievement in Sales and Marketing for the
Holiday
Inn Corporation
Certificate of Achievement-Institute of the
American Hotel and
Motel Association.
Completed Sheraton Corporation classes in Sales
Negotiations,
Account Management and Sales Presentations.
Certificate of Achievement in Contract
Writing and Negotiations from the American Hotel
and Motel Association
OBJECTIVE: Seek a challenging position with an organization offering a
career and opportunity for advancement.
EMPLOYMENT: STEAMERS SEAFOOD RESTAURANT, Pismo Beach, CA
Food Server - February 2007 - December 2007
Took and placed food and liquor orders for guests in a
timely manner. Made sure customer's food came out hot and
of their satisfaction. Worked with the kitchen on special
orders pertaining to customers specific diet needs. Ran
and closed out end of shift sales for Accounting
Department. Waited and serviced small banquets such as
Rotary Club, Kiwanis and other organizations in the
community.
CAL POLY, San Luis Obispo, CA
Administrative Assistant - August -
2006 - October 2006
(Temporary position in the
Architecture Dept.)
Collected Donations for the
Advancement Department
Answered multiple phone lines for
the Architecture Dept.
Handled all meetings/catering events
as well as the Dean's and
Director's travel schedule which
included air, hotel and rental
cars. Negotiated corporate travel
contracts for the department.
Kept track and inputted all monthly
donations using Excel.
Handled the ordering of all office
supplies for the Advancement
Office. Typed and distributed
weekly Advancement meeting minutes.
HOLIDAY INN ON THE BAY, SAN DIEGO, CA
Catering Sales Manager - June 2002 - July 2003
Generate significant revenues as they apply to the
Banquet/
Catering operations. Responsible for both internal and
external
clients in coordination of all aspects pertaining to any
functions
being held on the property. These duties included
booking, writing
of the contracts, planning, obtaining pertinent information
relative to the events,
inquiries by, or booked by clients and communicating all of
this related information to hotel colleagues in an accurate
and timely manner. Was point of contact until "handoff" to
the Banquet Manager.
Maintained public and corporate relations with clients
through
active participation in associations and clubs. Developed
and
executed local sales campaigns as well as initiated and
coordinated
sales measures to meet immediate and specific needs.
Pursued and
promoted Conference and Banquet Business as well as other
hotel facilities in order to meet and exceed budgets and
forecasts set for both rooms and banquets.
GWTA INSURANCE SERVICES, SAN DIEGO, CA
Administrative Manager - January 1998 - May 2001
Handled all Travel/Meeting Schedules, supervised
support staff, developed and maintained client/broker/
agent relationships. Coordinated all activities of the
office which entailed being able to attend to many details
at once. Required good social skills as well as good
verbal
skills since you are working with many different types of
personalities.
WESTLAM FOODS, Chino, CA
Account Manager - December 1990 - August 1993
Secured new business in Los Angeles, Orange and San Diego
Counties. Maintained public relations with existing
accounts,
monitored account usage based on shipping reports as well
as
analyzed competitive marketplace. Negotiated large volume
discount contracts.
SHERATON PLAZA LA REINA HOTEL,
LOS ANGELES, CA
Account Manager - August 1989 - December 1990
Negotiated a total of $2.7 million in new business.
Managed
contract volume discounts. Negotiated new business and re-
negotiated with existing accounts. Maintained public
relations
with existing accounts as well as coordinating and hosting
weekly reception for corporate clients. Promoted hotel
and
it's amenities within the travel industry. Monitored
metropolitan
travel statistics for advertising
needs.
HOLIDAY INN, BRISTOL PLAZA, COSTA MESA, CA
Sales Manager - September 1988 - August 1989
Secured new business in Los Angeles/Orange County area.
Contacted potential clients in Midwest and East Coast
regions,
attended trade shows soliciting new business. Organized
corporate meetings and conferences and negotiated volume
discount contracts .
EMBASSY SUITES HOTEL-West Covina & Downey, CA
Suite Management Development Program - September 1987 -
September 1988
Trained in all facets of hotel management including
reservations,
Sales, contract negotiations, front desk, night
audit, manager on duty, housekeeping,
laundry, catering and banquets.