Pirkko-Leena Lord

**** ********* *****, ********, ** 92010

phone: 760-***-**** e-mail: ablisg@r.postjobfree.com

OBJECTIVE

A dedicated, professional, dependable and detail oriented team player

seeking a challenging and rewarding position, to utilize vast and diverse

background in Administrative, Customer Service, Biopharma and Technical

fields.

SUMMARY OF QUALIFICATIONS

. 10+ years in sales, financial and office administration

. 6 years in biotech/pharmaceutical/medical device environment

. Experienced in document and contract review and processing, and

customer service

. Proficient in oral and written interpersonal and inter-organizational

communications

. Adept in various computer applications and data management

. Excellent analytical, problem solving, time management and

organizational skills

ADMINISTRATIVE EXPERIENCE

DOCUMENT CONSULTANT/ADMINISTRATIVE ASSISTANT

Valor Medical Inc., San Diego, CA (Feb 2010 - current)

Preparing documentation for Quality Assurance and Clinical/Regulatory

departments in a medical device company. Creating, troubleshooting and

formatting SOPs, forms, templates, change orders and controlled

documents. Tracking, organizing and maintaining QA and Regulatory

document files. Assisting with regulatory submission reports.

Providing administrative support to the Quality Assurance and

Regulatory department heads.

LOAN ASSISTANT/OFFICE MANAGER

Meridias Capital/Coastline Financial, Solana Beach, CA (Nov 2005-Oct

2009)

NCM - Preferred Lending, Carlsbad, CA (Oct 2001 - Nov 2002)

Supervised family owned business operations. Assisted with mortgage

loan processing. Communicated and coordinated with clients and

industry specific organizations. Managed document flow, data base and

files while ensuring compliance with guidelines and meeting deadlines.

Trained support personnel.

STABILITY CHEMIST, Ligand Pharmaceuticals Inc., La Jolla, CA (Jun 2000 -

Sep 2001)

Conducted internal stability and release studies of drug products, raw

materials and drug substances in compliance of cGMP/GLP. Analyzed samples,

interpreted results and generated stability data and QC reports. Managed

stability samples, documentation, internal stability equipment and

analytical laboratory testing equipment used. Tracked expenses and budgets

for contracted stability studies. Authored SOPs, protocols and support

documentation for FDA correspondence and applications.

ANALYTICAL CHEMIST, Dow Pharmaceutical Sciences, Petaluma, CA (Jan 1999 -

May 2000)

Performed analysis and assays of pharmaceutical raw materials, in-process

materials and finished products with a high degree of precision and

accuracy. Supported in-house and contract laboratory research, development

and manufacturing activities. Calculated data; prepared laboratory results

reports, research summary reports, method validation reports and standard

test method procedures. Worked under cGMP guidelines and operated various

laboratory equipment.

SALES SUPERVISOR, The Walt Disney Studios, Buena Vista International,

Burbank, CA (Sep 1992 - Jan 1999)

Analyzed, updated and managed worldwide theatrical distribution sales,

financial and release data. Reviewed sales contracts for compliance

and terms acceptance. Communicated and corresponded with international

sales offices and distributors regarding sales performance and trends.

Prepared sales reports, charts, presentations and performance reviews

to be used for executive decision making and strategy planning.

SALES ADMINISTRATOR, Industrial Electronic Engineers Inc., Van Nuys, CA

Managed heavy customer contact via phones and correspondence. Provided

product information and quotes for electronic displays and components.

Followed up on sales leads, quotes and purchase contract renewals.

Analyzed, processed and managed purchase orders and customer files. Acted

as liaison between sales, accounting, production and shipping departments,

as well as regional sales representatives.

ORDER/CONTRACTS COORDINATOR, Symbolics Inc., Chatsworth, CA

Researched purchase orders, entered and processed sales orders and

maintenance contracts for computer hardware and software, large percentage

of orders being government contracts (GSA). Prepared sales performance

reports. Interfaced with national sales force. Maintained files and

trained support personnel.

PHARMACIST, Pharmacy of Helsinki University, Helsinki, Finland

Filled prescriptions and dispensed medications. Prepared formulations, such

as topical compounds and oral solutions. Provided customer service and drug

product information. Interfaced with doctors for drug and dosage

information verifications and prescription renewals.

EDUCATION

. B.S. Pharmacy

Faculty of Science, University of Helsinki, Finland

PROFESSIONAL DEVELOPMENT

. Computer Science, Los Angeles Mission College, Los Angeles, CA

ADDITIONAL SKILLS

. Computer skills including MS Office, Word, Excel, Outlook,

PowerPoint, as well as trade specific programs, such as

TurbochromNavigator, ChemStation, Genesis, LoanSoft, SMS and others

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