Customer Service Representative
Resume:
Kimberly A. Piorkowski
**** *. ******* ****** ***. # 1015
Chandler, AZ 85225
ablisb@r.postjobfree.com
Education
University of Wisconsin-Parkside. Bachelor of Arts degree in English with a writing concentration.
English Grade Point Average: 3.3/4.0. Dean’s List: 2006. Current education includes pursuing a
Master of Science in Leadership at Grand Canyon University.
Professional Writing Experience and Completed Projects
● Editorial Guest Columnist for Kenosha News. Weekday Circulation: 26,000. Byline articles
published in 2006-2007.
● Feature travel articles on South Africa published in Kenosha News in 2007.
● LakeView RecPlex Marketing Internship portfolio. Articles published for seasonal magazine,
Play-By-Play in 2006. Circulation: 36,000.
● Advanced Technical writing portfolio: includes grant proposal writing, redesigned brochures,
PowerPoint presentations, and a career report.
● Writing for Business and Industry portfolio: includes a variation of
business letters for target audiences.
● South Africa photography portfolio.
Employment
LakeView RecPlex: Recreational facility of Pleasant Prairie, Wisconsin.
2001- 2007. Departments:
Fitness- Fitness Attendant and Customer Service Representative: 2006-2007. Maintained contact
with several clients, requiring excellent communication skills. Performs administrative and
clerical duties on a regular basis.
Marketing- Seasonal internship as a copywriter: 2006. Published articles in company’s seasonal
magazine: Play-By-Play, volunteered for special events.
Youth- Evening Childcare Supervisor: 2006-2007. Responsible for scheduling staff members,
writing and implementing administrative documents and performance evaluations. Proficiency in
Microsoft Word, Outlook, and PowerPoint software.
Grand Canyon University: Phoenix, Arizona, February 2008 - present.
Departments:
Retention Specialist- February 2008 - October 2008. Worked with a variety of
students and staff, requiring excellent communication and collaboration. Also
assisted with writing/editing of mass email campaigns. Knowledge of curriculum,
academic policies, and procedures.
Communications Specialist- October 2008 – February 2009. Writes and interviews
students/staff for a variety of online and print publications, balancing numerous projects
on a consistent basis.
Academic Counselor- March 2009- Current. Assists with counseling hundreds of students
on their educational goals and curriculum.
Contact this candidate