Customer Service High School
Resume:
Jerri Bolton
Memphis, TN *****
ablirb@r.postjobfree.com
Objective
To obtain and maintain a position with a progressive, diverse organization
that will be conducive to future growth and will allow for the development
of new skills and acquisition of additional knowledge, deemed essential in
assisting in the growth and overall stability of the organization.
Skills
- Communicating, multi-task, planning and creative
- Strong analytical, organizational skills and problem solving skills
- Ability to work in a fast paced, complex and time sensitive environment
- Adept with Microsoft Office, Internet Explorer, Lotus Notes, Windows XP
Business Experience
CHANEL Beauty Advisor 2008-
Present
Dillard's, Memphis, TN
- Approach customers and demonstrate the use of the products
- Plan and schedule make-up events
- Participate in year end inventory
- Maintain an awareness of all promotions and product
knowledge
- Responsible for building the business and clientele
- Provide excellent customer service and cosmetic make-
over's
Workers' Compensation Coordinator 1997-2008
OrthoMemphis, Memphis, TN
- Coordinated appointments and special request while
obtaining authorization for office visits
- Excellent customer relations skills and developed customer
rapport
- Ensured complete, accurate, and accessible records are
kept for all patients
- Managed and coordinated the administration of all required
Workers Compensation laws
- Develop processes for managing the Workers Compensation
Report
- Interacted with frustrated and/or challenging customers to
resolve problems
- Participated in Health Fairs throughout the city
- Communicated with the Case Managers regarding the patients
prognosis and medical records
- Ability to work with limited to no supervision
- Maintained high confidential information according to the HIPPA
guidelines
Education
Whitehaven High School/Diploma
Shelby State Community College/Marketing Major 1991-1993
REFERENCES UPON REQUEST
Contact this candidate