Customer Service Sales

Kimberly Norby

*** *. ******* ***.

Lodi, CA ****2

Cellular 209-***-****

Email: ablipz@r.postjobfree.com

Objective

Secure a challenging Clerical position utilizing abilities developed through my skills and

experience with the opportunity to advance in all career paths.

Qualifications

Computer literate: MS Word • Operate/balance cash register

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Excel, Power Point, Ten Key • Bank reconciliation/Multi task oriented

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Filing (alpha/numeric)/Data Entry • Process ATM/Credit card transactions

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Telephone etiquette • Lost prevention techniques

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Multi line phone operation • Excellent time management skills

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Mail distribution • Excellent customer service

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Operate basic office equipment • Well organized/Attention to details

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Account receivable/payable • Meet employer grooming standard

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Maintain office supplies inventory • Work well under pressure

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Train new personnel • Quick learner/Trainable

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Accurate cash handling • Team player with strong work ethics

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Work Experience

Receptionist Farmer Insurance Sacramento, CA

Greeted and assisted customers with courtesy. Managed all front desk operations for a

fast paced insurance firm. Answered high volume multi line phone systems and directed

calls to proper agencies. Input and verified all policy payments and account billing

information. Balanced and deposited all money transactions daily.

Office Assistant KRW Specialties – Galt, CA

Prepared and made copies submittal packets. Mailed product samples and merchandise

catalogs. Researched and collected all data for weekly profit reports.

Sales Associate Mervyn’s – Lodi, CA

Greeted and assisted customers with courtesy. Performed cashiering duties, set up

and disassembled display racks. Replenished merchandise on sales floor. Processed

incoming freight. Worked all department and shifts.

Education

Consumnes River College – Computer Familiarization – Sacramento, CA

Tokay High School – Diploma Lodi, CA

References Available Upon Request

Contact this candidate