Customer Service Sales

Melanie T. James

Citizenship : USA Date of birth : 12 July 1986

Contact

Tel : 757-***-****(c) 757-***-**** (h)

e-mail : abliom@r.postjobfree.com

Address

**** ***** ******, **********, ** 23704

Profile

Objective I am seeking a position in management that will allow me to use my acquired

knowledge, skills and abilities to advance my career and benefit my company.

Availability From July, 2010

Key Skills

-Customer Service -Management -Data Entry -Volunteer Work

-Sales -Office & Receptionist -Communication -Networking

Education

2010 to 2010 Emergency Medical Services, EMT Basic

Tidewater Community College, Portsmouth, VA

2004 to 2005 Criminal Justice & Sociology

Tidewater Community College, Portsmouth, VA

2003 to 2004 Jazz Performance

The University of the Arts, Philadelphia, PA

Work Experience

Full-time

Dillard’s

Counter Manager Christian Dior March to July, 2010

Responsible for setting and exceeding daily, weekly and monthly sales goals

Maintaining highest level of customer service and satisfaction

Training fellow associates to perform duties at counter

Merchandising and networking

Event planning and execution

Cosmetic consultation

Full-time

QVC Inc.

Customer Service Diplomat October 2009 to Feb 2010

Providing customer support to resolve issues without escalation to management

Order Entry

Package tracking

Small Business

Especially For You, LLC

President/CEO Jan 2007 to present

Makeup artist and fashion consultant for various special occasions

Networking with other vendors and service providers for successful execution of events

Responsible for all aspects of small business ownership

Part-time

Macy’s Inc

Beauty Advisor Clinique June to November, 2009

Cosmetic consultation

Exceeded sales goals consistently

Customer service

MAC Cosmetics Part-time

Freelance Makeup Artist Jan 2007 to June 2009

Makeup application

Customer service and sales

Achievements and Activities

Who’s Who Among American High School Students

Jazz Band, Choir, Marching Band, Orchestra

Successfully completed four years of high school in three years at two schools simultaneously

Over seven years of volunteer work through Family Services of Tidewater

Member of Youth Leaders in action

References

References available upon request

Contact this candidate