Andrea A. Johnson
Pittsburgh, PA 15237
ablinu@r.postjobfree.com
Experienced and conscientious office assistant with a diverse background of
demonstrated customer and client support skills to bring to a
receptionist/office clerk position.
______________________________________________________________________
Skills and Qualifications
Quickly learns procedures and methods
Proven ability in organization and meeting deadlines
Accurate and efficient computer skills
Capable of handling multiple projects concurrently
Able to articulate and interact professionally with clients
Highly motivated, energetic, and goal oriented
Provides excellent customer service while maintaining a professional image
Ability to understand and follow directions
Highly experienced with office telephone work
_____________________________________________________________________
Work Experience
Marketing Services 2007-2010
Office Assistant
Pittsburgh, PA
Facilitated all aspects and departments in fundraising firm
Created customer shipping labels and managed mailings
Utilized organizational skills with various printers, folding, and
bursting machines
Pennsylvania Liquor Control Board 2005-2007
Clerk
Pittsburgh, PA
Provided outstanding customer service expertise
Ran and balanced cash drawer
Maintained inventory
Massage Therapy 2000-2005
Massage Therapist
Pittsburgh, PA
Therapist for Swedish, Deep Tissue, Sports, Geriatric massage
Provided exceptional service for the Body Bar, Raphael Affiliates,
Electric Beach
Tanning Salon, Berringer Chiropractic and Self
Andrea A. Johnson Page 2
Northwood Realty 1997-1999
Realtors Assistant
Pittsburgh, PA
Assisted realtors in contacting clients, making appointments and
showing homes Utilized organizational skills by preparing open houses,
typing contracts, and securing necessary paperwork for sales operation
Dollar Bank 1989-1991
Teller
Pittsburgh, PA
Operated and balanced computer-based cash drawer
Assisted customers with accounts and transactions
Responsible for filing and answering phone inquiries
Education
Career Training Academy Certified Massage Therapist
2000
Northwood Realty Training Pennsylvania Real Estate Licensure Academy
1997
Robert Morris University Secretarial Administration
1970
Elizabeth Seton High School Secretarial Administration
1969