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Customer Service Assistant

Location:
Pittsburgh, PA, 15237
Posted:
September 03, 2010

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Resume:

Andrea A. Johnson

*** ***** *****

Pittsburgh, PA 15237

412-***-****

ablinu@r.postjobfree.com

Experienced and conscientious office assistant with a diverse background of

demonstrated customer and client support skills to bring to a

receptionist/office clerk position.

______________________________________________________________________

Skills and Qualifications

Quickly learns procedures and methods

Proven ability in organization and meeting deadlines

Accurate and efficient computer skills

Capable of handling multiple projects concurrently

Able to articulate and interact professionally with clients

Highly motivated, energetic, and goal oriented

Provides excellent customer service while maintaining a professional image

Ability to understand and follow directions

Highly experienced with office telephone work

_____________________________________________________________________

Work Experience

Marketing Services 2007-2010

Office Assistant

Pittsburgh, PA

Facilitated all aspects and departments in fundraising firm

Created customer shipping labels and managed mailings

Utilized organizational skills with various printers, folding, and

bursting machines

Pennsylvania Liquor Control Board 2005-2007

Clerk

Pittsburgh, PA

Provided outstanding customer service expertise

Ran and balanced cash drawer

Maintained inventory

Massage Therapy 2000-2005

Massage Therapist

Pittsburgh, PA

Therapist for Swedish, Deep Tissue, Sports, Geriatric massage

Provided exceptional service for the Body Bar, Raphael Affiliates,

Electric Beach

Tanning Salon, Berringer Chiropractic and Self

Andrea A. Johnson Page 2

Northwood Realty 1997-1999

Realtors Assistant

Pittsburgh, PA

Assisted realtors in contacting clients, making appointments and

showing homes Utilized organizational skills by preparing open houses,

typing contracts, and securing necessary paperwork for sales operation

Dollar Bank 1989-1991

Teller

Pittsburgh, PA

Operated and balanced computer-based cash drawer

Assisted customers with accounts and transactions

Responsible for filing and answering phone inquiries

Education

Career Training Academy Certified Massage Therapist

2000

Northwood Realty Training Pennsylvania Real Estate Licensure Academy

1997

Robert Morris University Secretarial Administration

1970

Elizabeth Seton High School Secretarial Administration

1969



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