CHRISTINA L. MILLER
Oregon, IL. 61061
OBJECTIVE:
To continue my working experience in a new position that may
allow me to utilize the skills that I have acquired. These
skills include but are not limited to extensive customer
service, problem solving and prioritizing assignments and daily
tasks, interpersonal relations within and outside of an office
environment, data entry, time management and several computer
programs which include Microsoft Office, Word, Excel,
PowerPoint, GoldMine, CargoWise and Outlook.
EXPIERENCE:
2009-Current Dollar General, Polo, Illinois
Lead Clerk
- Customer Service - daily contact with customers in the store
and other stores with in the surrounding areas.
- Responsibilities - daily opening or closing of store, counting
and balancing all cash drawers, safe and deposits. Weekly Plano-
grams being completed as needed. Recovering and merchandising
the entire store to meet the Dollar General standard.
2005 - 2008 EliteXPO Cargo Systems, South Elgin, Illinois
Client Service Specialist
- Customer Service - daily contact with sales executives and
customers in scheduling delivery, tracking or
booking their freight for the trade show industry
- Data Entry - entered quotes, shipments and bookings into
computer system as well as credit updates and
client information updates
- Responsible for maintaining quality assurance between my
company and current clients and future clients, assisted sales
by preparing shipping quotes for current and new customers
- Assisted in the marketing of official shows by designing and
the layout of flyers, postcards and brochures
2003 - 2005 Kennedy Home Builders, South Barrington,
Illinois
Permit Coordinator
- Obtained and completed all permits required for the building
of new single-family homes
- Daily contact via phone, fax and or email with cities,
villages, trades and field construction personnel
- Created purchasing files and construction files for each home
and kept each up to date with all pertinent
information, including change orders and updating blueprints and
plats
- Maintained the schedule board for all homes currently being
built and kept all necessary personnel informed
of the changes on a daily basis
2001 - 2002 USF Logistics, Elk Grove Village, Illinois
Customer Service Representative / Delivery Coordinator
- Maintained the records for receiving, transferring,
installations summaries, audits and charge backs for all
merchandise that was routed through my company for the 2 Home
Depot Expo stores that I was assigned to
- Scheduled and dispatched all deliveries of merchandise for 5
stores
- Completed weekly progress reports of all work that was done
within our office and then sent these to the corporate office
1999 - 2001 Execustay by Marriott, Downers Grove, Illinois
Customer Service Representative
- Responsible for utility connections and disconnects, furniture
set up and pick ups for a corporate housing company of over 250
units
- Maintained computer records of the various extra's in each
unit per the occupant and other needs of the occupant that would
be pertinent to other departments such as accounting and
housekeeping
- Answered all incoming calls and directed to the appropriate
person or resolved any issues that I may have been able to
References, Salary History and Salary Requirements are available upon
request: