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Customer Service Administrative Assistant

Location:
Medina, OH, 44256
Posted:
September 03, 2010

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Resume:

Nicole A. Dailey

Address

Contact

*** *** ****** ****.

ablinc@r.postjobfree.com

Medina, OH 44256

440-***-****

Objective To obtain a career that will allow personal gratification, and

that will also allow promotional opportunities.

Educational Master of Business Administration-concentration in HR

Management, Summer 2011

Achievements Cleveland State University - Cleveland, OH

Certification of Human Resource Management, May 2007

Baldwin-Wallace College - Berea, OH

Bachelor of Business Administration, May 2006

Kent State University - Kent, OH

Major: Business Management

Associate of Applied Business, May 2004

Lorain County Community College - Elyria, OH

Major: Applied Business

Professional State Industrial Products, Cleveland, OH

April 2007-Present

Experience Human Resource Generalist

. New hire orientation; provide new hires with all necessary

paperwork

. Upkeep training database to stay in compliance with ISO

requirements

. Manage insurance benefits; enroll employees into insurance plans

. Active member in the company's safety committee and recycling

team

Heartland Payroll Systems, North Olmsted, OH December 2006-

Apr.2007

Payroll Specialist

. Input payroll information into MS-DOS system for clients

. Assist clients with payroll issues

. Experience with Microsoft Outlook, Excel, and Word

Department of Veteran Affairs, Cleveland, OH September

2006-Dec.2006

Administrative Assistant for Vocational Rehabilitation &

Employment Services

. Manage phone calls using multi-line phone unit

. Assist in small projects for seven counselors in the regional

office

. Implement a new, efficient filing system for the department

Schwebel Baking Company, Strongsville, OH June 2001-Sept.2006

Customer Service Clerk

. Responsible for handling money, stocking shelves,

inventory management

. Train oncoming employees on their daily duties

. Assist in job interviews

. Participate in the monthly safety meetings

Computer Skills Able to type 55 words per minute

Proficient in Microsoft Word, Excel, and PowerPoint

Other Basic Communication in Spanish (5 years of Spanish)

Nicole A. Dailey

PROFESSIONAL REFERENCES

Mr. Tom Siegel

Schwebel Baking Company

District Manager

440-***-****

Mr. Loren Santiago

Midview High School

Senior English Teacher

440-***-****

Mrs. Jill Brownfoot

Schwebel Baking Company

Store Clerk

440-***-****

Ms. Megan Walsh

Friend, Former Colleague

Formerly employed by State Industrial Products

419-***-****



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