Leslie M. Cauley

*** * *** ******

Spokane, WA 99201

ablij4@r.postjobfree.com

253-***-****

Highlights of Qualifications

. Strong interpersonal communications and problem solving skills.

. Computer skills including Microsoft Office, Windows XP, Outlook Express,

Word, Excel, Access and Publisher.

. Accounting Software: Quick Books and Simple Accounting.

. Standard office machines and multi-line switchboard experience.

. Superior customer service ability; knowledge of interviewing techniques

and Supervisory Skills.

. Program administration, multi-tasking ability, and excellent

organizational skills with a strong attention to detail.

. Notary Public

Contract Administrator - Cascade Sawing & Drilling, Federal Way 11/05 -

Present

Review and process all contracts, work orders and PO's, and file

maintenance. Complete union, WSDOT, and on-line prevailing wage forms.

Complete applications for payment, lien waivers and monthly safety reports.

Monitor contracts and type correspondence regarding contract issues and

change orders. Order certificates of insurance and complete OCIP documents.

Complete prequalification questionnaires, bid documents, safety

questionnaires and update small works rosters. Type bids and quotes for

estimators, and maintain quote register. In charge of all Boeing work

orders, in house and website invoicing, and ordering badges. Update

customer accounts, research disputes and/or discrepancies, resolve issues

and database maintenance. Review and approve requests for credits and

produce daily financial spreadsheet. All aspects of accounts receivable

including bank deposits and filing liens. Complete requests for credit

references for existing customers. Send out credit applications, review

returned apps; verify contractors license, contact credit references and

approve / deny opening new accounts. Back up for controller consisting of

all aspects of accounts payable, processing employee expense reports and

petty cash.

Billing Specialist - Cascade Sawing & Drilling, Federal Way 11/03 - 10/05

Answer multi line phones and greet walk-ins. Code all work orders with

customer information and billing requirements.

Call COD customers to gather billing information and verifying check or

credit card will be available on site for payment. Daily invoicing and

month end credit memos. Process mail, filing, order supplies and postage.

Rabbi's Secretary / Administrative Assistant - Temple Beth El, Tacoma

10/02 to 10/03

Answer multi lined phones and greet walk-ins. Accept dues payments,

contributions and monies from the sale of gift shop items. Create monthly

bulletin, weekly orders of worship, flyers, brochures and membership

directory. Prepare and assemble all Temple bulk mailings and educational

booklets. Handle the monthly ordering and sale of scrip along with credit

card processing. Maintain database, mailing lists Temple calendar, and

office filing system. Generate reports; send out dues statements and post

cards for upcoming events. Send out weekly memorial letters, track and

invoice bulletin advertisers. Meeting planning, travel arrangements and

manage the rabbi's schedule. Transcribe letters from the Dictaphone, order

the rabbi's educational materials and manage the rabbi's files. Work with

and direct office volunteers and assist office manager with special

projects. Bank deposits and process the mail.

Eligibility & Occupancy Specialist / Property Mgmt - Tacoma Housing

Authority, Tacoma 12/00 to 5/02

Screen public housing applications, assign client ID and create file.

Process Washington State background reports, FBI reports, credit history

reports and landlord references. Review information received and determine

eligibility.

Send denial letters, process requests for informal hearings, schedule

appointments and interview clients. Verify all sources of income, bank

accounts, citizenship and housing status. Work with Welfare and Mental

Health offices regarding client needs and complete rent statements. Offer

and show clients available units and process daily available units report.

Calculate rent and utility allowances. Assemble and type lease packets, go

over lease and other relevant forms with client. Accept and post rent

payments and security deposits. Complete move in, move out and housekeeping

inspections. Help tenants with maintenance issues and work with seniors in

relocating back into recently rehabbed buildings. File and data base

management.

Executive Assistant / Accounting Manager - N.W. Assisted Living Facilities

Assoc., Federal Way 2/00 to 12/00

Answer multi-line phones and greet walk-ins. All aspects of accounts

receivable and accounts payable and generate spreadsheets on all overdue

accounts. Process membership applications, set up and maintain

customer/vendor files and database management. Research customer/vendor

disputes or discrepancies, and resolve issues. Key contact between

membership and association offices and provide staff support for

committees. Track workers compensation program. Arrange conference calls

for Executive Director and take minutes at all meetings. Meeting planning,

travel arrangements and scheduling of appointments for Executive Director.

Assist in planning and organizing fund raising events and Create

newsletters, flyers and brochures for events, or training seminars.

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Leslie M. Cauley

108 S Elm Street

Spokane, WA 99201

ablij4@r.postjobfree.com

253-***-****

Office Manager - Concrete Coring Co., SeaTac 8/95 to 2/00

Supervise office staff; conduct interviews for new staff and assist in the

decision process for hiring, terminating and promoting. Responsible for

training, assigning / directing work, reviewing employee vacation requests,

and make sure there is back-up for absent employees. Perform performance

evaluations, discipline, address complaints and resolve disputes. Organize

office operations and delegate responsibilities to make sure no staff

member is overloaded with work. All aspects of accounts payable and

accounts receivable, process monthly expense reports, petty cash and bank

deposits. Monitor customer accounts; create a weekly spreadsheet on all

overdue accounts and file liens.

Review credit applications for potential customers, evaluate credit history

and determine credit limits. Review employee's time cards for accuracy and

submit to payroll for processing. Maintenance of customer and employee

records & verify filing system is maintained. Complete certified payroll

forms, monthly utilization report, process L & I forms and file union

documents. Schedule president's appointments and make travel arrangements.

Customer Service Coordinator - Design Imports India, Renton 12/93 to 2/95

Take customer orders, process them and enter into database. Answer

customers inquires and assist with order coordination. Cross sell by

offering suggestions and provide information on promotions. Work closely

with out of state sales representatives to offer special pricing and

discounts. Process request for samples; follow up and encourage new orders.

Determine which orders are to be held open or cancelled. Authorize and

issue call tags for return of defective / wrong goods and research vendor

charge backs. Prepare paperwork for orders placed in India, Taiwan and Hong

Kong. Check stock status, track incoming shipments and process orders to

warehouse. Work with warehouse and freight carriers to ensure shipments

are released by deadline and track lost shipments. Assist with inventory

control and process daily sales logs. Create invoices and issue credit

memos.

Housing Clerk - King County Housing Authority, Seattle 10/92 to 12/93

Answer multi lined phones and greet walk-ins. Explain program

qualifications, rules and regulations to tenants and applicants. Processed

applications for admission and recertification. Assemble annual review

packets, review files, contracts and leases for accuracy. Verified all

sources of income, bank accounts and housing status, and calculated utility

allowances. Researched and processed budget forms for negative rent

tenants. Maintained waiting list voice mail and cards, and responded to all

waiting list inquiries. Maintained available unit listings along with other

public service information. Data entry, file management and typed memos and

other correspondence. Responsible for ordering forms and supplies, and

office machine maintenance.

Eligibility & Occupancy Specialist, Housing Authority of the County of

Santa Cruz - Santa Cruz CA 2/85 to 1/91

Scheduled and interviewed tenants / applicants to determine and certify

financial eligibility for all housing programs. Complete annual reviews,

interims and transfers, and schedule inspections. Prepared and reviewed all

contracts and other pertinent forms. Responded to and advised tenants,

applicants, owners and the general public on all program requirements.

Conducted briefings to large groups and certified new applicants on to the

program. Worked closely with DSHS, Santa Cruz County Mental Health and law

enforcement agencies. Gathered statistics and prepared reports. Calculated

annual rent adjustments and utility allowances. Kept informed of pertinent

federal, state and local laws and regulations. Counseled and assisted with

budgeting finances. Resolved complaints. Data entry and word processing.

Education & Training

. Professional Ethics - Certificate

. Nan McKay: Public Housing Eligibility & Public Housing Rent Calculation -

Certificate

. Tacoma Community College: Public Speaking - Certificate

. How to diffuse a hostile situation - Certificate

. San Jose Vocational Center: Electronics / NASA Specification -

Certificate

. Cabrillo College: Bookkeeping

. Soquel High School: General Studies

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