Ann M. Rose
Stockton, CA 95219
ablij2@r.postjobfree.com
SUMMARY
Experienced business analyst with strengths including establishing clear,
measurable goals, managing execution effectively, and producing expected
results. Organized, methodical, practical and detail-oriented
professional. Technical expertise in Microsoft Excel, Word, Visio, SAR,
Mainframe, and PeopleSoft, and typing certificate for 61 words per minute.
Additional areas of competence include the following:
? Budget Preparation & Management ? Regulatory Compliance
? Management Reporting & Accounting ? Vendor Management
? Process Improvement & Training ? Project Management
PROFESSIONAL EXPERIENCE
FIRST 5 SAN JOAQUIN COUNTY, Stockton, California 2010
Accountant II
Responsible for paying agencies under First 5 contracts.
. Updated the Contractors Manual to include all policy updates and
reporting requirements.
. Reconciled operational budget activity to County Auditors Office reports.
. Reconciled and paid invoices from funded programs.
JP MORGAN CHASE (formerly Washington Mutual Bank) 1983 - 2009
Business Strategy Analyst Senior, Stockton Bank Operations, 2005-2009
Responsible for managing projects and supporting the Retail back-office.
. Analyzed monthly budget variances on a $5 million annual budget,
providing reports to department managers and divisional Finance office;
managed expenses to within 5% of budget.
. Partnered with management in creating annual budgets and with periodic
10% budget reductions.
. Produced monthly reports on departmental performance metrics and staffing
by the month-end reporting deadline every month; provided to departmental
and divisional management to calculate unit costing.
. Facilitated 6 short-term Six-Sigma-based process improvement sessions
within 2 years to improve processes and reduce errors. Each session
provided savings of $2,000 per year.
. Trained over 100 Stockton Bank Operations staff within 2 months using
WaMu productivity and performance materials.
Ann Rose Page 2
Project Consultant, Stockton Bank Operations, 2001 - 2005
Responsible for managing projects and supporting the Retail back-office.
. Managed the successful roll-out of a new item-processing process and
check-imaging archive for 545 Washington Mutual back-office operations
units over a 3 year period.
. Led a project to select and implement a more efficient bank-wide Office
of Foreign Asset Control (OFAC) software application. Project implemented
with no negative audit findings; received a Retail Bank Products and
Services Quarterly Award.
. Managed a project to implement automated reporting of bond coupon
interest as required by the IRS within the 2007 reporting deadline, thus
avoiding regulatory penalties.
Manager, Performance Management Group, 1997 - 2001
Managed a team of project managers.
. Managed team of 9 project managers, including hiring, supervision, and
disciplinary actions.
. Developed process and guidelines for full review of investor loan sale
contracts to ensure compliance with contract terms.
. Implemented tracking and prioritization process with service bureau for
system fixes and enhancements to enforce contractual service level
agreements and incentives.
EDUCATION
Bachelor of Science, Business Administration / Accounting
University of the Pacific, Stockton, California
PROFESSIONAL DEVELOPMENT
Project Management courses from Washington Mutual and SkillSoft
Leadership Development Training from Washington Mutual
Operational Excellence and Quick Value (Six-Sigma-based process improvement
methodologies) from Washington Mutual; Certified Quick Value facilitator
Proposal & Grant-Writing class from Learning Exchange