Customer Service Medical

Education:

**** ********, ******* **** ******, Clinton, North Carolina

****-**** *.*. ****** Promotions with a concentration in Exercise and

Sports

Science, University of North Carolina at Pembroke

2010-Present Master of Arts in Physical Education: Exercise/Sports

Administration, University of

North Carolina at Pembroke

Work Experience:

May 10 - Present Lifeguard, Timberlake, Clinton, North Carolina (910)596

2211

Ensure the safety of patrons of an aquatic facility

by preventing and responding to emergencies. Maintain

constant surveillance of patrons in the facility; act

immediately and appropriately to secure safety of patrons

in the event of emergency. Provide emergency care and

treatment as required until the arrival of emergency

medical services. Presents professional appearance and

attitude at all times, and maintains a high standard of

customer service. Perform various maintenance duties as

directed to maintain a clean and safe facility.

May 10 - Aug 10 U.S. Census, Fayetteville, North Carolina 910-***-****

Travel to assigned area; explain the census and

conducts interviews with household respondents. Record

demographic information about household members and turn in

correct and complete information to crew leader.

Sep 08 - May 10 Cashier/Retail, Cracker Barrel, Lumberton, North Carolina

910-***-****

Greet and help customers find and select items for

purchase. Maintain inventory, restock shelves and create

merchandise displays. Maintain inventory. Operate cash

register.

Jun - Aug 08 Retail Worker, Radio Shack, Lumberton, North

Carolina 910-***-****

Greet and assist customers in the selection of

merchandise for purchase. Work with customers to solve

their electronic questions and needs. Explain use and

operation of all types of electronic devises to include

activation of cell phones plans.

May-Aug 06 Front Desk Assistant, Professional Eye Care Clinton, NC

910-***-****

Greet and receive patients and customers. Assist in

patient's selection of and fitting of eyewear (glasses and

contacts). File medical charts, complete and file

insurance paperwork. Schedule appointments and contact

patients with reminders and follow ups.

College Activities:

. Member of Sigma Omicron Epsilon: 2008-present

Offices Held: Co-President (2010), Parliamentarian (2009-

Present)

. ACE (Association of Campus Entertainment): 2008

. Native American Student Organization: 2006- 2009

. Relay for Life team captain: Spring 2010

. Guest on UNCP Roundtable: television segment on Obesity

and Health Care: March 18, 2010

. Beautification of Milliken Park in Robbins, NC through the

NC STEP Grant: Spring 2010

. Participated in the Purc Symposium: An Undergraduate

Research Symposium April 7, 2010

Internships:

Present Graduate Internship - Cardiac Rehab Program, UNC-Pembroke,

Pembroke, NC (Dr. Jeff Boles, 910-***-****)

. Aid in the development and execution of an exercise program

for a cardiac rehab patient.

. Assist patient in performing a graded exercise test (GXT)

on a treadmill and calculate VO2 max with information

gathered. Conducted Electrocardiogram (EKG).

. Write up an informed consent form for the patient and

prescribe an exercise program by using information given

and the American College of Sports Medicine (ACSM)

metabolic equation

Fall 2009 Southeastern Lifestyles Cardio/Pulmonary Rehabilitation

Center, Lumberton,

45 hours North Carolina (Mr. Tim Cameron), 910-***-**** Southeastern

Cardiology (Dr. George Bekic). 910-***-****

. Learned how to read medical charts, take manual blood

pressures and heart rates. Researched and observed

different types of cardiac conditions.

. Observed: stress tests (Wake Forest Protocal);

echocardiograms; and heart catheterizations

. Interacted with and monitored patients during exercise

protocol stress tests. Checked blood pressure and heart

rate before and after exercise. Participated in post-

assessments before patients were released from the program.

Summer 2009 Southeastern Lifestyles Wellness Center, Lumberton, North

Carolina

120 hours (Mrs. Diane Zepaltas, RD., and Ms. Amanda Hynes)

. Learned how to research, plan, coordinate, and conduct

programs promoting healthy habits.

. Provided information on health habits to various groups by

posting flyers, creating and passing out flyers, and making

educational boards.

. Conducted Men's Health Week and Stress Week in the

hospital.

. Conducted Project Health for school-aged children.

Skills and Certifications:

. Computer Skills: Proficient in Microsoft Office Products

(Word, Excel, Publisher, Power Point).

. CPR, First Aid, and Life Guard Certification.

Volunteer Activities:

. New Bethel Baptist Church Youth Group Leader, Soloist,

. Vacation Bible School Teacher

. Summer Camp Counselor

. Ms. Coharie 2006: Represented the Coharie People at

Powwows and various events around the state. Presented

information on Native American Culture to military

personnel, school children, etc.

Awards:

. UNCP Honors List Spring 2008, Spring 2009, and Fall 2009

. Who's Who Among American Colleges and Universities 2010

. North Carolina Scholar, 2006

. Ms. Indian North Carolina, 1st Runner-up 2008

. Ms. Coharie, 2006

Hobbies and Running, strength training, swimming, hiking,

indoor wall climbing,

Interests: and singing.

Contact this candidate