Customer Service Computer Science

Ahmed Hamedy Farg Mira

***** **. ***. **

Bryant, Al. 35958

256-***-****

***********@*****.***

Objective: Seeking a challenging position in public relations,

receptionist, and customer services: I have skills needed for these areas

such as: public relations, media, mass communications, and computer skills.

Employment

. El Sinbad Net cafe

Technical Support

13 Mohamed Abdo Street

Aug: 2009 _ Oct 2009

Tanta, Egypt 31111

May: 2010 _July 2010

This job required me to install operating system like Windows 7, XP, and

Vista and fix all the software computers' problem.

. Peugeot Agent for Cars Oct. 2007 - Oct.

2008

2 El Mathaf St.

Tanta, Egypt 31111

Public Relations

040/3306663

This job required me to arrange meetings & parties meet with clients, send

faxes and emails.

. Free Comp for Computers Jan. 2007 - July

2007

23 El Estad St.

Tanta, Egypt 31111

040/3511092 Customer

Service

This job required me to answer phone calls and emails of customer's

about new hardware and software, quote prices for them.

Education

. Tanta University Sept. 2003 - Sept. 2007

Seberbai Way

Tanta, Egypt 31111

Bachelor's Degree in Mass Media

* Tanta El Sanawya Sept. 1999 - Sept. 2002

30 Abo El Holl St.

Tanta, Egypt 31111

Grade Average 92

Achievements

* 2008 - Certificate of Experience

* 2007 - Bachelor's Degree in Public Relations.

* 2006 - Certificate of English

* 2005 - Certificate in Computer Science Technology and it Applications

Courses

. Preparation Course for the TOEFL Test - Next Generation IBT at AXON

. Amadeus course for booking flights tickets at Golden tours

. An English course at English House with grade is very good.

. A computers course at Computer Center with grade is very good.

. Customer service course at YAT.

. Training on mass communications skills& Public relations.

Interests & Activities

. 1995 - present play soccer, runner

. 2000 - present active reader, bicyclist

. 2002 - present active swimmer

Skills

. Computer Maintenance

. Public Relations

. Good organizer

. Polite

. Internet (excellent in browsing and searching)

. Application Programs: MS-OFFICE (Word, Excel, Access, Out Look,

Power Point, Front Page)

. Windows 7, 95, 98, XL, Vista,

. Fax Machine

. Fluent in Arabic

. Fluent in English

Contact this candidate