Customer Service Manager
Resume:
PATRICIA A. JONES
**** ****** ******/*********** ** 80021
ablih5@r.postjobfree.com
PROFILE
-Managed creative processes while motivating and empowering team
members
-Extensive knowledge of office procedures, policies and systems
-Advanced planning and organizational skills (lots of lesson plans as
teacher)
-Excellent oral and written communication skills
-Perfected art of customer service
-Extremely dependable, detailed oriented, and timely deadlines
SKILLS SUMMARY
Project management Computer savvy Point of sale
analyst
Marketing/sales Inventory management Safety trained
Professional public speaker Bookkeeping/accounting Researcher
Writing/editing skills Goal achiever Play
piano
EDUCATION
Masters of Education in Fine Arts, (2005) Regis University, Denver CO
BSBA in Business Administration & Economics, (1983) Regis College, Denver
CO
Teaching Licenses: Wyoming & Colorado, Music certified, K12 general,
instrumental, vocal
PROFESSIONAL EXPERIENCE
Office Administration & Planning
-Organized and coordinated participants in small to big performances
& subject matter
-Built music programs to State Standards; used education
opportunities & community
-Engaged participant interest through recruitment, productivity &
goal attainment
Interpersonal & Communication Skills
-Skillfully managed training & development with youth to adult
learners
-Advocated, assisted and empowered others with professional creative
juices
-Listened and negotiated within the scope of policy and procedure
Detail Mastery & Organization
-Current updates with gradebook & personal information on K12
students
-Keeper of secure & sensitive information
-Maintained inventory, loan records & repairs for $100,000 music
equipment
WORK HISTORY
Music Director, Kindergarten to High School public schools Licensed
teacher for 8 years
Assistant Manager Shell, retail C-
store (since 2005)
Office Support & Management Petro Lewis & State of
Colorado
Superintendent of Arts & Crafts Department Adams County Fair
Field Tour Guide Dinosaur Ridge (since
1980)
Contact this candidate