Customer Service Administrative Assistant
Resume:
Aimee Smith
P.O. Box ****
Montgomery, AL *****
OBJECTIVE
Administrative Assistant
SKILLS
. Knowledge and experience with mailroom procedures
. Good filing and organizational skills
. Experience in Microsoft word, Microsoft Excel, Power Point, etc
. Ability to multi-task
. Experience in handling confidential paperwork
. Ability to take accurate phone messages and deliver messages
. Knowledge in Keyboarding I & II, Computer Applications I & II, Basic
Micro-Computing, Typing I & II, & Advanced Keyboarding
. Good customer service
EMPLOYMENT HISTORY
Ryan's Family Steakhouse August 2000-September 2002
Atlanta Hwy
Montgomery, AL 36109
. Front end server/cashier
. Sent orders to back
. Took customer orders
. Made sure customers had everything such as plates, drinks, orders, etc
Westside Signs & Graphics Jan. 1999-2008
PO Box 9803
Montgomery, AL 36108
. Worked for my stepfather in his sign shop
. Answered phones and took messages and made copies
. Setup appointments with customers
. Showed customers copies of completed signs
. Completed rough draft of signs, banners, and magnets on computer
. Sent final copies of customers ideas to my stepfather for the finished
copy
Zelia Stephens Childcare Center Summer Work-Study June 2001-August 2001
Alabama State University
915 S Jackson St.
Montgomery, AL 36104
. Taught a small group of children the basics such as their numbers,
alphabet, and how to interact with others
. Submitted lesson plans for the week, made copies, taught the daily
lesson, graded papers
. Responsible for setting up parent teacher conferences
. Chaperoned fieldtrips
Troy University Montgomery Financial Aid Work-Study June 2004-June2005
231 Montgomery St
Montgomery, AL 36103
. Answer student questions about financial aid, answer phones, and take
accurate messages,
. Accurately file papers and delivered mail
. Assist students with their financial aid and give them the correct
paperwork
. Input students information into our system
. Responsible for keeping students information confidential
Troy University Montgomery VA/ Financial Aid Assistant
231 Montgomery St
Montgomery, AL 36103
. Answer phones, take messages, make copies, deliver mail, and students
mail information to the VA Regional Office in Atlanta
. Input veterans information into the computer
. Assist students with questions about veterans benefits
. Responsible for posting information about veterans benefits and
scholarships
. Assist students with financial aid questions
EDUCATION
Carver Senior High School
2001 West Fairview Ave
Montgomery, AL 36108
Years of Attendance 1997-2000 Advanced Diploma
Alabama State University
915 S. Jackson St.
Montgomery, AL 36105
Years of Attendance 2000-2002 Early Childhood Education
Troy University Montgomery
231 Montgomery St
Montgomery, AL 36103
Jan. 2004-May 2006 Associate of Science in General Education/History
Troy University Montgomery
231 Montgomery St
Montgomery, AL 36103
Jan. 2004-December 2010 BS. History Minor Geography
Graduating December 2010 with BS. History/Geography
Troy University Montgomery
231 Montgomery St
Montgomery, AL 36103
Jan. 2011 Graduate Program
References
Debra Williams
Student Financial Assistant
3309 Oxmoor Lane
Montgomery, AL 36111
Curtis Thomas
Staff Sargeant Alabama National Guard
500 Eastdale Rd. S Apt E 15
Montgomery, AL 36117
Lynn Watts
Campus Registrar
Troy University Montgomery
231 Montgomery St.
Montgomery, AL 36103
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