Customer Service Representative
Resume:
Tonya Watkins
Huntsville, AL 35802
E mail: abli9i@r.postjobfree.com
OBJECTIVE
To obtain employment with a strong possibility for advancement.
SUMMARY OF QUALIFICATIONS
Set up customer accounts
Update customer records
WORK EXPERIENCE
Office Assistant (2/2006 12/2008)
BellSouth, Charlotte, NC
Maintain employee records
Assist with schedule and vacation planning
Plan parties or events for office
Order supplies
Answer phone
Tour new employees of building facility
Customer Service Representative (5/2000 2/2006)
BellSouth, Birmingham, AL
Assist customers with set up of new service
Research complex billing discrepancy
Explain customer bill charges
Advice customers of new products available to enhance phone service
Collections Agent (5/1998 8/2000)
Wal Mart Corp, Tuscaloosa, AL
Assist customers with outstanding check issues
Unit Clerk (6/1993 8/2000)
US Army, Gordo, AL
Maintain Personnel Records
Prepare Memos
Gather training material
Process payroll
EDUCATION
Associate Degree Social Work
Shelton State Community College
Tuscaloosa, AL
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